Get a survey link that works with any email solution.
Custom Survey Links and Domains
You can change the domain of your survey link or create a Custom URL Ending to make your link more relevant to your survey and respondents. You'll need to contact support to set up a custom domain.
Using the Link Builder to Add Merge Fields
Add merge fields to your link to collect identifying information from your respondents. Build a link to share through email, Salesforce, or other channels.
Show custom feedback forms to specific people, such as employees or logged-in users.
Custom Variables help you track respondent information in GetFeedback for Web and Apps.
Show respondents different questions based on the type of feedback they want to leave. You can display a different set of questions when someone reports a bug or leaves a compliment.
Customize the question sequence with skip logic. Send respondents to different landing pages based on their answers.
Using Merge Fields in Survey Logic
Use merge fields to create conditional logic.
Personalize question content based on previous responses. You can bring someone's answer into a later question to ask more targeted questions and get specific feedback.
Preventing Duplicate Responses
Prevent respondents from taking a survey more than once. Add a merge field to your survey to track who has already taken your survey.
Pre-populate form fields with a respondent's information using merge fields. Hide form fields from a respondent if you already have their information.
Let respondents resume a survey if they close it without submitting it. Respondents can pick up where they left off in the survey.
Show or hide fields in your web and app campaigns based on previous responses. If someone chooses a specific answer, show or hide another question.
GetFeedback's web-based survey builder makes it easy for anyone to build surveys in minutes.
Breaking Changes in Live Surveys
Some changes may prevent your web and app forms from syncing to Insights. Learn how to make changes without breaking your forms.
After sending a survey link, you can turn off the link to stop collecting responses. To stop collecting responses after using our Salesforce Automation, Zendesk Automation, or List email feature, contact email@example.com.
Create a draft version of your survey for editing and testing before publishing your changes. Test question logic, preview your survey on other devices, and test any automations and merge fields. Responses sent to your draft survey won't count toward your response limit.
Create multiple versions of one survey in the languages of your choice. Respondents are greeted with surveys in their preferred language.
Save a web campaign as a template to use it for future campaigns.
Using Folders to Organize Surveys
Folders help you organize and group your surveys. Create your own folders and move your surveys between folders as needed.
Learn which languages are supported in GetFeedback surveys.
Encrypt merge fields to hide personal information and prevent respondents from editing or removing them.
Choose from several open and close-ended question types for traditional surveys and CX use cases. Make sure you pick the question type that's going to report the data you want.
Use multiple pages in your campaign to split up questions and use jump rules based on responses to other questions.
Answer Options and Answer Values
When you add close-ended questions to web campaigns, you'll need to define the values for each answer option. Answer values display next to your results on the Feedback page.
Adding Comment Fields to Multiple Choice Questions
Let respondents provide additional information about their answers by adding a comment field to a multiple choice question.
Choose from a variety of survey templates designed for common use cases. Customize and style them to fit your needs.
Thank You Pages, Exit Pages, and Redirects
Customize the exit page on your survey. Redirect respondents to your website or thank them for taking your survey.
Add images to your survey questions. Resize and crop your image, add a frame, or change the position of your image.
Enabling HTML in the Survey Editor
Add links, include images, or add an iframe to your web forms by enabling HTML.
Customize your app forms to match the color and style of your app or brand.
Change the background, colors, and font in your survey to match your brand.
Customize your web buttons, forms, and campaigns using a custom theme. Contact support to request a custom theme. Then, appy your theme to your button or form.
Perform additional actions on your web buttons and forms. If you want to use our API in your own application, use our Public API instead.
Whitelabeling & Branding Your Surveys
Replace GetFeedback branding and URLs with your own logo and URL.
Share a survey using a feedback button in your mobile app. Let app users provide passive feedback at any time. Ask for their mood and get feedback about your app as a whole.