Build smarter forms and lighten the load on your users by hiding fields that are filled in with merge field data. In an app.getfeedback.com form question, you can choose to show all information that comes in or hide information that you’ve already collected from a respondent. For example, if you're sending to a group of 20 people but know that you already have a phone number for most of them, you can hide this field from most respondents and only show it to users who have not yet provided that information.
The merge field format depends on the program you send your survey from. If you send your survey from GetFeedback, we'll automatically create the link and merge fields for you. If you're using another email provider, the format may look different. Here is a list of common merge field syntax.
To automatically fill fields in a form:
When you send the survey link from your email service provider, we populate the form fields based on the data you have on file for your respondent.
In GetFeedback for Web passive feedback forms, you can pre-fill your forms dynamically to make it easier for your customers to leave feedback and provide more transparency around the information that you collect. For example, you can pre-fill a customer's booking ID or email address if you have this information available.
You can pre-fill the following field types:
To pre-fill web form fields:
After including the data, we pre-fill the form with the data pulled in from your custom variables. Your respondents will be able to change the value if desired.