Customize your survey link’s domain, subdomain, and ending to make your link more relevant to your survey and respondents.
Create a custom subdomain to include your branding in the survey link without removing the GetFeedback domain. The subdomain is the part before “getfeedback.com” in your survey link. The image below explains the structure of a link that uses a custom subdomain.
To create your custom subdomain:
Customize the survey link ending to make the link more relevant to your survey and respondents. The link ending, also known as the survey path, is the part after /r/ in your survey link.
To customize the link ending:
You can use your own custom domain (example: www.mycompany.com) and remove GetFeedback from the survey link.
Because GetFeedback doesn’t own your domain, we can’t automatically direct internet traffic from your domain without some additional configuration. However, you or your IT team can configure your domain's DNS settings so you can route traffic from your domain to your GetFeedback surveys.
To set up a custom domain:
You can use your company's email domain to send surveys with a List, Salesforce Automation, and Zendesk Automation. You'll need to contact support to set up a custom email domain. Learn more