Our Support team will reply with a TXT record to add to your domain’s DNS settings.
Have your IT team add the TXT record to your domain’s DNS settings.
Let our support team know that you’ve updated your domain settings.
We’ll verify your domain and let you know when it’s ready to use.
Once your custom domain is ready, you can select it as the sender email address when creating your survey email.
Some domains are authenticated with a DMARC record to prevent third-party services (such as GetFeedback) from sending as that domain on your behalf. If you domain has this type of record attached to it, you won't be able to use your domain name. DMARC policies are set up by your own IT team and we can't override them.