Learn the common terms used in GetFeedback.
GetFeedback Product Overview
Learn more about the things you can do in GetFeedback.
GetFeedback supports different browsers for our survey builder, web feedback buttons, and Workspaces.
How to Contact GetFeedback
Learn how to contact us for support.
Accessible Surveys and Screen Readers
Create accessible surveys that are compatible with most screen readers.
GetFeedback and Privacy Rights
Learn more about how we manage your data.
GetFeedback and Security
Data security is a priority for GetFeedback. Learn more about our ISO 27001 certification and HTTPS support.
Masking Personal Data
Mask any Personally Identifiable Information (PII) that respondents submit in text fields.
How Cookies and Local Storage are Used
Getting Anonymous Feedback
Make a survey's responses anonymous to get honest feedback from team members or customers.
Tracking IP Address
By default, GetFeedback doesn't track IP addresses. You can enable IP address tracking for your survey.
Managing Permissions in Insights
Give your team members permission to create, manage, and export worskpace data.
Admins can manage their team members and give them access to add Salesforce connections.
Single Sign-on (SSO)
The ability to login to multiple applications with a single set of credentials
Team Usage Report
Get a report of all of the surveys your team sent over a certain time period.
Sharing and Transferring Surveys
Share your survey with a team member, or transfer it to a new owner.
GetFeedback Cancellation Policy
GetFeedback is a software subscription service. This means that you will be billed in advance on a recurring, periodic basis (each period is called a “billing cycle”).
Changing your Plan
Learn how to change your GetFeedback plan.
Learn more about your payment options.
Account Response Limit
Each plan has certain response limits. Learn more about these limits and how to get more responses.
Manage your Account Timezone, Login, Username, and Email Address.
Resetting Your Password
Reset your password if you've forgotten it. You can change your current password at any time.
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