Use the GetFeedback Lightning component to embed surveys in your knowledge base articles or communities. Get feedback about your support content in real time.
Capture in-the-moment feedback about your knowledge articles using our web overlay option. You can add merge fields to web overlay surveys to track respondent information.
Custom buttons in Salesforce let you send a survey from a case, account, or other object.
Get feedback about someone's experience working with your support team by embedding a survey in your agent's signature.
Get started using GetFeedback with Salesforce. Set up your team, create surveys, map data to Salesforce, track respondent data with merge fields, and send surveys to your contacts.