GetFeedback is compliant under the Americans with Disabilities Act (ADA), a set of standards for Accessible Design published by the Department of Justice in 2010. Under these standards, all electronic and information technology must be accessible to people with disabilities.
We worked with Lighthouse to make our surveys ADA compliant. Our compliance applies only to an end user completing a survey on a desktop or laptop device.
Our top priority with regards to accessibility is to enable visually impaired individuals to provide their feedback by completing a GetFeedback survey with ARIA-based screen readers.
Here are the Accessibility Scenarios that were tested and passed:
Some of our less-common question types are not accessible at this time: Slider, Ranking, and Image Upload questions.
We strive to have our GetFeedback Digital for Web tool conform to level AA of the Web Content Accessibility Guidelines 2.0 (WGAC 2.0). These guidelines are the internationally recognized benchmark for building accessible websites. The specific success criteria for each guideline is outlined on the W3C website.
The Web Content Accessibility Guidelines explain how to make content on the web more accessible for all types of users, including those with disabilities. By conforming to these accessibility guidelines we can make the web more user-friendly for all people.
GetFeedback for Web aims to adhere to WCAG 2.0 guidelines to provide a website feedback tool for all types of users. All accessibility efforts that are mentioned in this article are specific to Feedback Buttons. Some of the accessibility efforts include:
When you're on a feedback page and have a feedback response selected, you'll be able to use the arrow, J, and K keys to:
The first time that you log into your Usabilla account you'll be prompted with the keyboard controls. For reference, we've added a screenshot down below with the keyboard control introduction modal.
The best testers for accessibility are our users. Any feedback for improving the accessibility is much appreciated. We would really appreciate it if you could include the following information when contacting us regarding accessibility: