After you've designed and previewed your survey, create a collector to send it out. You can send a survey via URL, email, buy responses, and more. Survey responses are then recorded in the Analyze Responses section of your account.

The Web Link Collector is the fastest and most versatile way to distribute your survey and collect responses. It will generate a short survey link and QR Code that you can post wherever you'd like. You can customize the URL ending.

You can change the domain of your survey link or create a Custom URL Ending to make your link more relevant to your survey and respondents.

Send your survey in an email invitation and track who responded. Follow the steps to compose your message, choose your collector options, schedule a message, send reminder and thank you messages, and track responses.

Download and share a QR code so people can scan the code with their smartphone and take your survey.

You can create a survey for people to take in Messenger. People chat with the SurveyMonkey bot to answer the survey questions, and the results are recorded in your SurveyMonkey account.

Use a Website collector to embed a survey on your website or pop-up a survey invitation. To add one, you only need a basic understanding of HTML and access to your website’s source code. We’ll give you an embed code you can copy and paste.

Use offline mode and the SurveyMonkey Anywhere app to collect responses without an internet connection, then upload them back to SurveyMonkey once you have internet access.

Text people a link to take your survey. Survey takers can open the link to take the survey in their mobile browser.

If you're (1) using a supported question type as the first question in your survey and it (2) meets the design requirements, you can embed a question in an email so people can respond with just one click.

Our Mobile SDK lets an app developer add or trigger SurveyMonkey surveys into their iOS or Android apps.

Manual Data Entry allows you to input responses you collected offline or to add responses on behalf of someone without an internet connection. There is no way to upload survey responses in bulk.

Use the Social Media Collector to create a post on Facebook, Twitter, or LinkedIn that links directly to your survey.

You can use kiosk mode on the SurveyMonkey Anywhere app to turn your device into a survey-taking station, as long as you have an internet connection.

Collector options are settings that affect who can access your survey, how many times respondents can take the survey, and what respondents see when they're done. Require a password, close the survey at a specific date or response count, or keep a survey anonymous.

Collectors control if your survey is open or closed. If you have multiple collectors, you need to close each one separately. You can customize the message shown on the survey closed page. If your collector is not fully set up, its status is not configured.

Enable multiple responses if you want people to take your survey more than once from the same browser. This collector option is helpful if you expect survey takers to take your survey on a shared device, like in a computer lab or on a public kiosk.

You can change the domain of your survey link or create a Custom URL Ending to make your link more relevant to your survey and respondents.

You can allow people who take your survey to edit their responses either while completing the survey or after they submit it. Survey creators can edit survey responses for a respondent from the Individual Responses tab.

You can automatically close your survey at a certain date and time from your collector options.

There isn't a way to set a time limit for taking a survey, but you can set a cutoff date.

You can restrict access to your survey by password or IP address from the collector options.

You can turn on Response Limits in your collector options to automatically close a collector once a certain number of respondents have taken the survey through that collector. This was previously called the Maximum Response Count.

When someone completes a survey sent by an Email Invitation, automatically send them a confirmation email that lets them know you received the survey and includes a link to see their answers.

The Recurrence collector option automatically creates new Web Links at a frequency you choose, and emails you when they're ready to share.

You can add a Custom Thank You at the end of your survey. If you're using more than one collector to distribute your survey, you need to set up a Custom Thank You for each collector.

Instant Results allows you to show your respondents a real-time summary of survey results when they complete your survey. You can turn on Instant Results from your collector options. Instant Results does not show a respondent their individual survey response.

The Thumbnail Image & Text collector option lets you edit the link metadata that shows when you paste your survey link in social media, messaging apps, or texts. Metadata includes your survey title, description, and image.

You can customize the page respondents see after completing your survey by choosing a Survey End Page. Redirect respondents to another website, close the window, or loop the survey back to the beginning.

You can edit the survey completion option to redirect respondents to a certificate you created outside of SurveyMonkey.

You can add a qualifying question to your survey to disqualify respondents who choose a particular answer option using Question Skip Logic. This allows you to disqualify respondents who don't meet your targeting criteria or consent to your terms. You can show respondents a custom disqualification message.

Buy an Audience panel if you need people to take your survey. You can target the types of people you want to hear from based on specific attributes, like country, gender, age, income, employment status, and more.

Follow these survey requirements and best practices to run a successful SurveyMonkey Audience project!

When you buy responses you can choose from hundreds of targeting options or add screening questions to reach your target audience. If you use disqualification logic, you'll need to estimate a qualification rate so we know how many people to send your survey to.

Audience Credits let you pay for your SurveyMonkey Audience responses in advance. You pay one invoice upfront, then use credits to pay for individual projects.

Get links to SurveyMonkey Audience privacy, confidentiality, and legal information, learn what to do if your survey contains potentially offensive content, and review the Content Policy to ensure that the content of your survey meets our requirements.

Express Delivery speeds up the completion of your Audience order by a business day or more. Contribute respondents are paired with Express Delivery orders before they're prompted to take other surveys.

Professors, grad students, and undergrads use SurveyMonkey Audience to get the research respondents they need in a fraction of the time it used to take them. Read this article for information we've found to be helpful for those interested in running an academic research project with us.

Your response rate is the percentage of people who respond to your survey. In general, long or complicated surveys have a low response rate. Read our tips to ensure you're doing all you can to get the best response rate possible.

To calculate the number of respondents you need (known as your sample size), use our sample size calculator or refer to our suggested sample sizes.

Custom balancing lets you customize the gender or age group you're targeting when buying Audience responses.

SurveyMonkey Contribute lets you earn rewards for completing surveys and donate to charity. To edit your SurveyMonkey Contribute account settings, sign in and click My Account from the upper-right corner of your dashboard.

To match each response with the person that submitted it, use a tracking method before sending a survey. With an Email Invitation Collector, you can check if a respondent has responded, opted out, or bounced from the Recipients section.

To collect anonymous responses, edit the collector options to disable IP address tracking and email address tracking before sending out your survey. You need to edit each of the collectors you have for the survey separately to make sure all your survey results are anonymous.

If you send your survey via email invitation, you can track how many people opened your invitation, clicked through to the survey, or responded to your survey.

Collectors by default store the IP addresses of respondents in survey results. You can prevent IP addresses from being recorded in survey results in your collector options.

Custom Variables is a logic feature that allows you to track data about respondents by passing one or more values through a survey link and into your survey results.

Custom Data lets you store extra info in Contacts about the people you invite to take your survey, and include it with your survey results. You can also use custom data to personalize messages when using Email Invitation.

Send your survey in an email invitation and track who responded. Follow the steps to compose your message, choose your collector options, schedule a message, send reminder and thank you messages, and track responses.

When you send messages via Email Invitation, you can select your preferred message format: HTML Template, Custom HTML, or Plain Text. You can also copy a previous message you sent.

You can keep a list of contacts in SurveyMonkey and send them Email Invitations to take your surveys. Upload a spreadsheet of contacts, or import from Gmail, Yahoo! Mail, LinkedIn, Office 365, or Outlook.com.

Use groups to send survey invitations to specific contacts using the Email Invitation Collector. Click the down arrow to the right of a group to copy, rename, or delete the group.

If you send your survey via email invitation, you can track how many people opened your invitation, clicked through to the survey, or responded to your survey.

It typically takes 15 min for recipients to receive a message, but it can sometimes take an hour. Ask respondents to check their spam or junk folders. Some networks may block messages—you can add SurveyMonkey IP addess and domains to your whitelist.

After sending an Email Invitation, you can follow up with recipients to remind them to take your survey or thank them for taking it. You can choose to set up automated follow-up emails or one-off follow-up emails.

If you're (1) using a supported question type as the first question in your survey and it (2) meets the design requirements, you can embed a question in an email so people can respond with just one click.

We monitor outgoing messages from Email Collectors for spam and abuse. Make sure to read our Anti-Spam policy so you understand what is and is not permitted, and follow these guidelines.

Occasionally, a message you try to send may be flagged for review and marked as Pending Approval. Additionally, if you exceed bounce rates or abuse rates, we may suspend your mailing privileges. To send a survey right away, create a Web Link Collector.

When sending messages through an Email Invitation Collector or storing respondent information in Contacts, please be aware of the following sending, importing, contact, and character limits.

Recipients see the sender email address in the From field of your emails. You need to verify a sender email address to send email invitations from your account.

All surveys sent via Email Invitation need to include a survey link and opt out link. The opt out link allows recipients to unsubscribe from surveys sent through your account via the Email Invitation Collector. On some plans, you can hide the SurveyMonkey footer.

Custom Data lets you store extra info in Contacts about the people you invite to take your survey, and include it with your survey results. You can also use custom data to personalize messages when using Email Invitation.

Some of your recipients or contacts may be labeled as opted out or bounced in your Email Invitation collector, Text Message collector, or Contacts. People who opt out of taking surveys you send or contact info that bounce messages are labeled as opted out or bounced.

The Survey Summary page provides an overview of your survey design, collector information, and response data.

You can edit a live survey, but editing options are limited if you've collected responses.

View your results from the Analyze Results section of a survey. You can see a summary view of your data; browse individual responses; create custom charts; use filters to focus on specific data views and segments; and easily download your results in multiple formats.

View your SurveyMonkey survey results, and send your survey through social media, directly from your HootSuite dashboard.

Response Alerts are email notifications that let you know when you get new survey responses. For each survey with Response Alerts turned on, you get a one-time email confirmation about your first response, and you'll get one daily email summarizing how many new responses you received.

Zapier allows you to integrate SurveyMonkey with hundreds of other apps to automate tasks in your workflow.

Instant notifications let you quickly see new survey responses by sending you an email each time a response is submitted. You can manage instant notifications in your collector settings and share them with others.

Quotas enable you to automatically close a survey once it reaches a certain ratio of qualified responses.

When you analyze your results, you may see that some respondents skipped required questions. The respondent may have exited the survey early, skip logic may have skipped the respondent past the question, or the respondent may have taken the survey before you added the required question.

When the Forced Ranking option is enabled on a Matrix/Rating Scale question, the previous answer will disappear if a respondent tries to choose the same column choice for a different row.

Responses are recorded in the Analyze Results section of your survey. Read these tips if you think you're missing some responses.

If you're trying to take a survey but the link doesn't work, read these troubleshooting tips.

Read these tips if your respondents are reporting trouble accessing or completing your survey.

Use SurveyMonkey and Zendesk together to gain valuable insights through customer satisfaction surveys.

View your SurveyMonkey survey results, and send your survey through social media, directly from your HootSuite dashboard.

The SurveyMonkey app for Salesforce.com (SFDC) lets you send surveys and sync data with Salesforce.

The SurveyMonkey app for Oracle Eloqua lets you send surveys and sync data with Eloqua.

You can use SurveyMonkey's integration with Microsoft Teams to poll your team, preview and share surveys and responses, and settup notifications.

SurveyMonkey's Integration with Microsoft OneDrive lets you create and store a file of your survey or results in OneDrive where you can share them with others.

SurveyMonkey's Integration with Shopify lets you send SurveyMonkey surveys to your Shopify customers.

Our Slack integration lets you use slash commands to ask questions or interact with your other surveys directly from Slack.

Invite your Eventbrite attendees to take a survey to gather feedback about your event.

You can create or update leads in Marketo based on contact information collected in SurveyMonkey, and attach survey response data to leads in Marketo. The Marketo integration is available as an add-on at an additional cost.

You can design a survey in SurveyMonkey and distribute it through a SurveyMonkey email template in Mailchimp.

SurveyMonkey's Tableau integration lets you set up Extracts to export your response data to Tableau.

SurveyMonkey's Microsoft Power BI integration lets you connect SurveyMonkey response data to Power BI Desktop. Power BI lets you create data models, visually display your data with charts and graphs, and create reports.