To add contacts using an import method:
You can type in or copy and paste a list of email addresses directly in the Send To field. Just pop them in and hit enter.
If you see an error about invalid emails or that “something went wrong” when you try to send or schedule a message, it means you may have:
You can send one invitation email per email address per collector, by default. When you Invite More and add a contact that was already sent an invitation from the collector, we automatically remove them from your contact list before sending your new message. Enterprise customers may be able to Allow duplicate invites when they choose to Invite More.
Anyone can create a new Email Invitation collector for the survey if you want someone to take a survey more than once. If you want to send someone your invitation message again, you can send them a one-off reminder.
Also, don’t send to a Listserv, distribution list, or email alias (since only one person from the list would be able to take the survey). Instead, add the individual emails from the list.
You can check for opted out or bounced emails in the Recipients tab under the Sent column.
If you imported or added a contact list that wasn’t formatted correctly, you won’t be able to send your message. Here are some tips to fix the errors, then try to add contacts again.
You can remove contacts from draft or scheduled emails. From the Overview tab, click Resume and expand your contact group in your email invitation.
When you're sending a Reminder or Thank You message, you don't upload contacts from scratch. Instead, you can choose from the people you've already invited.
Click Edit Recipients in any Reminder or Thank You message to remove recipients. You can remove up to 1,000 recipients.
To update someone's data in the Recipients tab: