The SurveyMonkey for Salesforce integration lets you automate workflows to trigger surveys and push survey data back to Salesforce records for in-context analysis.
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Send SurveyMonkey surveys to your Zendesk customers.
Learn how to get started using our Salesforce integration. The SurveyMonkey for Salesforce integration helps you push survey data back to Salesforce for in-context analysis.
If you use our Salesforce integration, you may have access to our Lightning Flows and Components. Lightning Flows and Components let you send surveys directly from Salesforce objects.
SurveyMonkey for Salesforce offers a managed package that can create mappings for you. Learn how to use and build reports from the managed package.
Measure and track Net Promoter® Score with SurveyMonkey. Then, send responses to Salesforce to create reports and act on results.
Measure and track Customer Satisfaction (CSAT) with SurveyMonkey. Then, send responses to Salesforce to create reports and act on results.
Create Salesforce reports using the responses you mapped from SurveyMonkey. You can also filter and view results in SurveyMonkey.
Use the SurveyMonkey for Salesforce integration to automatically send a survey after closing a case. You'll need to do some setup in Salesforce.
You can map responses from multiple surveys to the same Salesforce object. Update the layout of your Salesforce object so you can view all of your responses.