Payments & Billing

  • Signing Up & Plans

    How to Sign Up or Upgrade

    To sign up free, go to our Plans & Pricing page and choose the free plan. To sign up for a paid plan, go to our Plans & Pricing page and choose a plan type. When we receive and process your payment, your account is upgraded and you'll have access to paid features.


    If you need more than one SurveyMonkey account for your organization, sign up for a team. Team plans offer consolidated billing, seat management, a Library with shared images and templates, and collaboration features that help your team work together to create, send, and analyze surveys.

    SurveyMonkey Plans

    Your plan type and seat type determine the features your account has. We have one free plan with limited features and several paid plans with more advanced features. Here's an outline of some of the main differences between them.

    Monthly Payment Option

    A monthly plan is a great option if you don’t want to pay for a whole year at once —you can pay and renew month to month. Monthly plans only include 1,000 survey responses per month, and additional responses cost extra.


    We offer discounts to some nonprofits, students, and educators who are eligible. The discounts we have available differ depending on the country you're located in.

    Downgrading to a Free Plan

    If you miss a payment or cancel auto-renew before your next billing date, your account will downgrade to a free plan. To send surveys with paid features or to view and export all data, you’ll need to upgrade to a paid plan again.

  • Payment Methods
  • Invoices & Receipts
  • Subscription & Charges