Learn about how long we retain your surveys and data, data privacy and security, and where we store your data.
Learn all about account and data ownership.
Learn tips and best practices that you should follow—in SurveyMonkey, and anywhere online—to keep your account and data safe and secure.
Momentive is complying with applicable privacy regulations like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Our features help you to be compliant.
Automatic Insights are analysis features that use machine learning to process your survey results and give you helpful insights.
We’ve become aware of scams such as job offers, fake coupons, or checks that say they’re sponsored by Momentive. These are not from us—they’re sent by scammers. Learn how to identify fakes and report scams like this so you and others can stay safer online.
Follow these best practices for limiting the personal information you collect in surveys and sharing how you intend to handle the data you collect.
European customers can learn about where Momentive stores customer data, Data Processing Agreements (DPA), and the EU-US Privacy Shield and Swiss-US Privacy Shield.
It's up to each survey creator to decide to collect responses anonymously or to capture respondents’ personal information. URLs beginning with https:// are sent via SSL encryption. Read our Privacy Notice and Security Statement for more details.
Get links to SurveyMonkey Audience privacy, confidentiality, and legal information, learn what to do if your survey contains potentially offensive content, and review the Acceptable Uses Policy to ensure that the content of your survey meets our requirements.
Benchmark data comes from SurveyMonkey customers who used Question Bank questions in their surveys. You can opt out or exclude your data from benchmarks.