Personal information can be collected by a survey creator in two ways: (1) by expressly asking you for your personal details in the survey and (2) by configuring the survey collector options to automatically collect certain information.
We provide several survey distribution methods called collectors. Every collector type has different settings or collector options that affect the survey-taking experience and what respondent information is recorded.
Remember to consider in each case where you use anonymous settings, and whether the questions you are asking could identify a person in any case. For example, this may happen if you are only surveying a small pool of people and the questions collect demographic data (e.g., male/female, age range, etc.) that could imply identity. In such cases, you may want to describe your survey as “confidential”, “pseudonymous” or “partially de-identified” instead.
Survey creators may have their own privacy policies which apply to surveys that they create using our services and that detail how they handle your personally identifiable information or personal data.
SurveyMonkey takes our users’ security and privacy concerns seriously. We strive to ensure that user data is kept secure, and that we collect only as much personal data as is required to make our users’ experience with SurveyMonkey as efficient and satisfying as possible. We also aim to collect data in the most unobtrusive manner possible. We aim to be transparent about our security infrastructure and practices to help reassure you that your data is sufficiently protected. SurveyMonkey is also ISO27001 certified. For more details, see our Security Statement.
Surveys begin with https:// which means your survey responses are sent over a secure, encrypted connection.