Account Management
Learn the common terms used in GetFeedback.
Learn more about the things you can do in GetFeedback.
GetFeedback supports different browsers for our survey builder, web feedback buttons, and Workspaces.
Learn how to contact us for support.
Accessible Surveys and Screen Readers
Create accessible surveys that are compatible with most screen readers.
GetFeedback and Privacy Rights
Learn more about how we manage your data.
Data security is a priority for GetFeedback. Learn more about our ISO 27001 certification and HTTPS support.
Mask any Personally Identifiable Information (PII) that respondents submit in text fields.
How Cookies and Local Storage are Used
Learn how GetFeedback uses cookies and local storage.
Make a survey's responses anonymous to get honest feedback from team members or customers.
By default, GetFeedback doesn't track IP addresses. You can enable IP address tracking for your survey.
Managing Permissions in Insights
Give your team members permission to create, manage, and export worskpace data.
Admins can manage their team members and give them access to add Salesforce connections.
The ability to login to multiple applications with a single set of credentials
Get a report of all of the surveys your team sent over a certain time period.
Sharing and Transferring Surveys
Share your survey with a team member, or transfer it to a new owner.
GetFeedback Cancellation Policy
GetFeedback is a software subscription service. This means that you will be billed in advance on a recurring, periodic basis (each period is called a “billing cycle”).
Learn how to change your GetFeedback plan.
Learn more about your payment options.
Manage your Account Timezone, Login, Username, and Email Address.
Admins can manage their team members and give them access to add Salesforce connections.
Reset your password if you've forgotten it. You can change your current password at any time.