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Release Notes

SurveyMonkey

Release Notes

February 2026

Thematic Analysis Improvements

  • Get the story behind your open-ended feedback at a glance. Working hand-in-hand with Thematic Analysis, this new feature provides a short, natural-language paragraph that automatically summarizes the core themes, sentiments, and responses within a question. It’s the fastest way to understand your data without reading every single comment.

AWAI Improvements

  • We’ve upgraded the Analyze with AI model to process the raw text of your open-ended responses directly. This means you'll get richer, higher-quality, and highly accurate insights when diving into customer feedback and text-heavy questions.

Thematic Analysis Model Upgrade

  • Stop letting "N/A" and gibberish skew your insights. We’ve upgraded our Thematic Analysis model to automatically identify and exclude responses that offer no analytical value. By instantly filtering out this noise, your themes remain highly relevant, accurate, and actionable—saving you from tedious manual data cleanup.

Get To Analysis Faster

  • Stop wasting clicks turning on your favorite analysis tools. Sentiment Analysis and Response Quality are now enabled by default across all your surveys. This means your text data is instantly categorized and your responses are scrubbed for quality the moment they roll in—giving you faster, richer insights with zero manual setup.

January 2026

Streamlined Builder & Instant Publish

  • Build and launch faster than ever. We’ve decluttered the navigation header and introduced a one-click Publish button that instantly generates your shareable link. Paired with a more intuitive workflow that prioritizes publishing, you can now move from creation to collection in seconds—without the friction.

Google Sheets: Sync the Past

  • Don’t leave your data behind. You can now backfill historical responses collected before you connected Google Sheets. This automatically combines past insights with live incoming data in a single view, completely eliminating the need for manual copy-pasting to catch up your records.

Analyze Keeps Getting Better

  • Dive deeper into your data with our fully modernized charts for Matrix questions. Beyond a sleek new look, you now have access to longitudinal analysis, interactive hover details, and fresh pie/donut visualization options. This update aligns Matrix Charts with the rest of your Analyze toolkit, ensuring a consistent, powerful reporting experience.
  • What you see is what you share. We’ve updated PDF Question Summaries to feature the same modern chart designs you see in Analyze, replacing the legacy visuals. Now, your exported reports perfectly match the sleek look of your dashboard, ensuring your insights are consistent and presentation-ready the moment you click download.

December 2025

Introducing Same Page Logic

  • Make your surveys feel like a real-time conversation. You can now show or hide questions dynamically on the same page as soon as a respondent answers. By keeping the experience fluid and removing page breaks, you keep respondents engaged and focused—leading to deeper, more contextual insights. Access through our Advanced Branching feature.

Sharing Is For Everyone

  • Say goodbye to expired links and "can you resend that?" emails. We’ve introduced a single, Persistent Magic Link that stays active forever, ensuring your workflow never hits a dead end. Collaborators can now restart sessions or change modes on their own—removing bottlenecks and keeping feedback flowing without relying on the survey creator.
  • Use one URL to seamlessly switch between a non-expiring Preview or a time-limited Review Session.

Analyze with AI Improvements

  • Never lose your train of thought. Analyze with AI now saves your chat history, allowing you to revisit past questions and pick up exactly where you left off. We’ve also moved the chat panel inline, creating a seamless side-by-side view that keeps your analysis workflow uninterrupted.

Sentiment Analysis Has Gone Global

  • Language is no longer a barrier to understanding emotion. Sentiment Analysis now supports all 57 SurveyMonkey languages. You can instantly unlock insights from open-ended questions across the globe without lifting a finger to translate—just clear, actionable sentiment data in any language we support.

Salesforce Integration Keeps Getting Better

  • Branching logic shouldn't break your data model. You can now map multiple survey questions to a single Salesforce field, ensuring that—no matter which path a respondent takes—the answer lands in the one correct spot. This completely eliminates the need to build complex field-merging formulas, making your downstream reporting cleaner, faster, and error-free.

Modernized Email Invites

  • Give your surveys the entrance they deserve. We’ve refreshed the Email Collector template with a cleaner, modern layout. This polished presentation improves readability, ensuring your invitations look professional and compelling the moment they hit the inbox.

November 2025

Salesforce Mapping: Adding the Context

  • Recently, we gave you custom values to clean up your data. Now, we’re giving you the Context to understand it. You can now map the actual Question Text directly to Salesforce alongside the response. This builds on our recent automation upgrades to ensure your stakeholders know exactly what was asked without leaving the CRM—making your dashboards instantly clearer and more meaningful.

One-Click Exports & Modern Design

  • Sharing insights is now faster and better looking. We’ve completely modernized the export interface for a smoother, intuitive experience. The highlight? Quick exports—instantly download any chart as a PDF or PNG with just one click, allowing you to grab visuals for your presentation in seconds.

October 2025

Survey Experience Improvements

You might not see it, but your respondents will feel it. We are making massive strides in modernizing the backend infrastructure that powers your surveys.

  • Better Experience Now: This overhaul is already paving the way for faster load times, improved accessibility, and a sleeker, modern look.
  • Faster Features Later: By clearing out the cobwebs, we’re supercharging our development speed—meaning we can ship the new features you want faster than ever before.

September 2025

Tableau WDC 3.0

  • Your data pipeline just got stronger. We’ve completely rebuilt our Tableau integration on the latest WDC 3.0 framework to ensure a seamless, fully supported experience. This update keeps your visualizations running without interruption, putting you well ahead of Tableau’s upcoming platform changes. Update your connector to ensure uninterrupted reporting connection.

Google Sheets Integration Just Got Better

  • Break down data silos. You can now sync survey responses directly into an existing Google Sheet—allowing you to merge feedback with your operational data instantly for richer, seamless reporting without managing multiple files.

August 2025

Salesforce Integration Mapping Improvements

  • We've heard your feedback and are adding a new level of flexibility to our Salesforce Integration. You can now map custom values for responses to single-selected survey questions (MCQ & dropdown), keeping your CRM clean and your workflows seamless.

"Add Content" Button

  • Build surveys with pinpoint precision. We’ve evolved beyond drag-and-drop to a seamless experience to insert questions exactly where you want them, instantly.

July 2025

Introducing Analyze with AI

  • With this chat-based analysis feature, you can ask about your survey results using conversational language and receive sophisticated data segmentation, insightful charts, and clear explanations in moments—no manual filtering or exports required.

Streamlined Build Menu

  • Build surveys faster with a smart menu that puts your most-used question types front and center. You can now breeze through creation without the clutter, while gaining instant clarity on which options are Free vs Paid—so you always know exactly what you're working with.

Expanding Integrations Ecosystem

  • Your data workflows are getting more powerful. We’ve expanded our integrations so you can now sync real-time responses to Google Sheets or export directly into existing Excel workbooks—giving you effortless access to your data in the tools you use every day.

Seamless Team Management

Connecting with your organization is now faster on both sides of the table.

Frictionless Feedback

  • Jumpstart collaboration in Review Sessions. The commenting sidebar now opens automatically for guests, encouraging immediate feedback without that extra click.

New Team Surveys is here.

  • Your central hub for Enterprise insights just got smarter. Enjoy a cleaner UI, visualize account-wide activity with new charts, and for the first time, track longitudinal response data to see how usage evolves over time. Contact Sales or your Customer Success Manager.

June 2025

Enterprise Admin Control

  • You can also dig deeper into compliance data with User Reports, now supporting significantly larger exports for robust auditing.

Theme Generator for Survey Design

  • Stop guessing color codes. Simply upload your logo or a mood board image, and instantly generate a stunning survey theme that matches your palette perfectly. You can then fine-tune the details with quick styling controls to get the look just right in seconds.

More Analyze Improvements

  • Multi-Survey Analysis now in the EU Data Center! You can now analyze trends across multiple surveys directly within the EU Data Center, giving you the big picture while keeping your data compliant.

Collaboration Improvements

  • Never break your flow to fix permissions again. If you @ mention a colleague who doesn't have access to the survey, you’ll instantly be prompted to share it with them right then and there—keeping collaboration moving fast.
  • Drive team adoption without the manual follow-ups. Pending users now receive automatic reminders to join your team, and Primary Admins now gain sharper controls to trigger specific nudges whenever you need them.

Consolidated Notification Preferences

  • We’ve consolidated all product and marketing alert settings into one streamlined hub within My Account, eliminating the confusion of scattered preferences. This update empowers you to effortlessly fine-tune your experience and cut through the noise, ensuring you only receive the notifications that truly matter to your workflow.

Mobile App Improvements

  • Design doesn't stop when you leave your desk. You can now fully customize premium Star Rating questions—tweaking colors, icons, and labels—directly inside the mobile app, giving you complete creative control on the go.

May 2025

Device Registration

  • We’ve renamed Account Verification to Device Registration to better reflect how you secure your account. You can now save up to two trusted devices (like your laptop and phone) to skip verification steps when you log in.

Smarter Website Collector Triggers

  • Capture feedback at the precise moment using the new Scroll Percentage and Exit Intent triggers. You can also deploy the new Embedded Button to give visitors an always-on way to share input without interrupting their flow.

Analyze Improvements

  • Streamline your analysis by accessing Sentiment Analysis and Response Quality in one unified menu. You’ll also enjoy a sharper, clutter-free toolbar with improved alignment—the first of many design updates coming your way!
  • Experience re-worked visualizations and enhanced interactivity with the all-new NPS chart. For the first time, you can view your performance history and spot trends using the brand-new Longitudinal Visualization.

Introducing Prizeout Partnership for SurveyMonkey Rewards

  • Let your panelists redeem rewards through Prizeout to access over 100+ top brands. This new option gives them more flexibility and the chance to earn bonus credits on eligible redemptions.

April 2025

User experience enhancements

  • We’re modernizing the survey design page with a cleaner background color and a new toolbar.

Mobile

  • Create surveys faster in the SurveyMonkey app using Build with AI, speech to text and, sample prompts.

Integrations

  • The Connect Apps tab, which connects your survey data to your business apps like Microsoft Teams, Excel, and Slack, is now available to our EU data center customers. With new languages available, Connect Apps help you automate data sharing, collaborate smarter, and save time.

Help Center

  • Our help center articles are now available in 16 languages, including Swedish, Norwegian, Danish, and Finnish.

March 2025

User experience enhancements

When logged in, easily sort surveys, in either ascending or descending order, by title, modified date or response count on your homepage. You can also sort within a folder, search results or after applying a filter. 

Choose between column and grid layouts for your dashboards using the Layout option under Dashboards and Crosstabs. 

Integrations

  • Connect your survey data to Slack, Microsoft Teams, or Excel online. Find these new apps in the Connect Apps tab. Available to all English customers. Not available to EU data center customers. 

Enterprise administration features

Encrypted Salesforce Variables

Secure your data by encrypting custom variables directly within survey URLs when using the Web Link Collector. You can now meet strict compliance standards and reduce security risks without adding any friction for your respondents.

February 2025

Integrations

  • We’ve enhanced our Salesforce integration so it’s easier to automatically create and send hyper-personalized survey invitations using your Salesforce data. Salesforce integration is an available add-on for SurveyMonkey Enterprise.

Consolidated AI Permissions

  • New, consolidated settings allow Team and Enterprise admins to easily choose which AI features team members can access. 

User experience enhancements

  • We’ve added a “What’s New” link in the Account menu so you can stay up to date on our latest product innovations. 
  • Users on Team plans can discover who’s on their team with a new “Your team” section in the sidebar after logging in.

January 2025

Merge multiple surveys in a single export

  • You can now export data from multi-survey dashboards and merge responses during export.

Multi-survey analysis performance improvements

TURF analysis in our MaxDiff market research solution 

  • Evaluate the reach of different combinations of features, products or messages within your target audience with TURF (Total Unduplicated Reach and Frequency) analysis, now available in our MaxDiff solution.

Timed review sessions for collaborators without a SurveyMonkey account

  • Easily share your survey preview with anyone, even those without an account, to collect comments in a review session. Review sessions automatically close after 10 days for added security.

New Share menu in Analyze

Profile Avatar

  • Your initials will now be displayed in the main navigation header when logged in
  • Past Release Notes

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