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Eventbrite & SurveyMonkey

ENGLISH ONLY: This article is only available in English.

Our Eventbrite integration lets you send surveys to attendees to gather feedback about your event. Your attendees are imported into SurveyMonkey as a group in your contacts and sent a survey via an Email Invitation collector. Plus, you’re able to track who responded and analyze your results in SurveyMonkey.

Connect SurveyMonkey and Eventbrite

To install the SurveyMonkey extension in your Eventbrite account:

  1. Click SurveyMonkey in the extensions list in the lower left corner of your Event Dashboard in your Eventbrite account.
  2. Click the Install App button and allow permission to access your SurveyMonkey account.

Send Your Survey

You can choose to send one of Eventbrite’s survey templates, create a new survey in SurveyMonkey, or send an existing SurveyMonkey survey or copy of one.

Select the type of survey you want to send to view the steps to send it:

Send an Eventbrite Survey Template

Choose from four event survey template options.

To send an Eventbrite event survey template:

  1. In your Eventbrite account, select the event whose attendees you’d like to send a survey to and click SurveyMonkey in the extensions list.
  2. Under Survey Options, select a survey template. Click Preview to preview the contents of your template.
  3. Select the event whose attendees you want to survey from the events drop down.
  4. Select whether you want to send your survey to all attendee, only those who have checked in at your event, those who are not attending, or those who have a particular ticket type.
  5. Click Send Survey to send your survey.
TIP! To edit the survey template or edit your email invitation message, click Customize Email before you Send Survey.
Send a New Survey

Create a brand new survey from scratch in your SurveyMonkey account to send to your attendees.

To send a new survey:

  1. In your Eventbrite account, select the event whose attendees you’d like to send a survey to and click SurveyMonkey in the extensions list.
  2. Under Survey Options, select Create a new survey.
  3. Select the event whose attendees you want to survey from the events drop down.
  4. Select whether you want to send your survey to all attendee, only those who have checked in at your event, those who are not attending, or those who have a particular ticket type.
  5. Click Continue.
  6. The integration sends you to a page with instructions, click Continue and create your survey.
  7. When you’re satisfied with your survey, click the Collect Responses tab to edit, schedule, or send your email invitation.
Send an Existing Survey or a Copy of an Existing Survey

You can choose an existing SurveyMonkey survey or make a copy of one to send to your attendees.

To send an existing survey or copy of one:

  1. In your Eventbrite account, select the event whose attendees you’d like to send a survey to and click SurveyMonkey in the extensions list.
  2. Under Survey Options, select either:
    • Use existing survey—an email invitation collector is created on to the existing survey.
    • Copy existing survey—a duplicate version of the survey is created in your account and named after your event and send dates. An email invitation collector is created on the new survey.
  3. Select the survey you want to use or copy.
  4. Select the event whose attendees you want to survey from the events drop down.
  5. Select whether you want to send your survey to all attendee, only those who have checked in at your event, those who are not attending, or those who have a particular ticket type.
  6. Click Send Survey.
TIP! To edit the survey template or edit your email invitation message, click Customize Email before you Send Survey.
Invite your Eventbrite attendees to take a survey to gather feedback about your event.

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