To add a question, drag and drop it onto the survey from the BUILDER section of the sidebar in the Design Survey section.
To view an example of each question type before you add it to your survey, hover over any question type in the BUILDER section of the left sidebar in the Design Survey section. To disable these examples, hover over any question type and select Hide Builder tooltips.
|Multiple Choice||Ask your respondent to choose one answer (or multiple answers) from your list of answer choices.|
|Dropdown||Provide a dropdown list of answer choices for respondents to choose from. Use the dropdown question when you need to ask a multiple choice, single answer question but want to save space.|
|Star Rating||Ask respondents to evaluate a statement on a visual scale of stars, hearts, thumbs, or smilies.|
|Matrix/Rating Scale||Use a Matrix/Rating Scale question if you want respondents to evaluate one or more row items using the same set of column choices. You can set the matrix question to collect multiple answers or only one answer per row. You also have the option to turn the matrix question into a rating scale when you want to assign weights to each answer choice.|
|File Upload||Allow respondents to attach a file to their response.|
|Slider||Ask respondents to rate an item or statement on a numerical scale by dragging an interactive slider.|
|Matrix of Dropdown Menus||Ask respondents to evaluate several items using the same set of measurements. They can choose an answer from a preset list of answer choices presented in a dropdown menu.|
|Ranking||Ask respondents to rank a list of options in the order they prefer using numeric dropdown menus or drag-and-drop.|
|Net Promoter® Score||Ask your customers the Net Promoter® Score question to measure customer satisfaction with your organization, brand, product or service. We'll calculate your score automatically when you analyze your results.|
|Single Textbox||Add a single textbox to your survey when you want respondents to write in a short text or numerical answer to your question. You can also specify answer length, and require and validate a number value, date format, or email address.|
|Multiple Textboxes||Collect multiple short text or numerical answers with a single question. You can also specify answer length, and require and validate a number value, date format, or email address.|
|Comment Box||Use the comment or essay box to collect open-ended, written feedback from respondents.|
|Contact Information||Use this question type to collect a respondent's relevant contact information, including name, address, email, and phone number.|
|Date/Time||Ask respondents to enter a specific date and/or time.|
|Text||Insert additional text to your survey design to provide extra context or description to your respondents.|
|Image||Insert an image into your survey by uploading an image file or specifying the URL of an image on the web.|
|Text A/B Test||Learn how respondents react to two or more different text passages. Enter the text variables you want to compare, then specify the percentage of respondents who see each message.|
|Image A/B Test||Learn how respondents react to two or more different images. Provide the images to compare, then specify the percentage of respondents who see each one.|
Question Bank contains hundreds of questions created and certified by our very own survey methodologists. Using Question Bank minimizes bias and gives you the most accurate responses to your survey questions.