Offline Mode
Use offline mode and the SurveyMonkey Anywhere app to collect responses without an internet connection, then upload them back to SurveyMonkey once you have internet access.
If you have data stored in our European Data Center, this feature isn't available. You can see if this applies to you by checking your Account Details.
Jump to...
- How It Works
- Creating a Survey
- Turning on Offline Mode
- Using SurveyMonkey Anywhere
- Turning off Offline Mode
- Device Management
How It Works |
|
Offline mode lets you collect survey responses in the SurveyMonkey Anywhere app when you don't have an internet connection. 2 Create your survey in SurveyMonkey and share it with your team 2 Create a Kiosk Survey Collector in SurveyMonkey 2 Collect responses in the SurveyMonkey Anywhere app 2 Upload your responses from the app to SurveyMonkey 2 Access your survey, collector, or analyze your results in SurveyMonkey |
Creating a Survey | ||||
|
To collect responses using offline mode, first you'll need to create a new survey. If your survey uses any incompatible features, you’ll be prompted to remove them before moving forward. Once you've created a survey, share the survey with anyone who will be collecting responses. This allows them to download the survey in the SurveyMonkey Anywhere app. Incompatible Features
|
Turning on Offline Mode |
|
To turn on offline mode, first you need to create a Kiosk Survey Collector and validate your survey to make sure it will work offline. To create a Kiosk Survey collector:
Once offline mode is turned on, your survey is locked and you won’t be able to make edits to it. You'll need to turn off offline mode to edit your survey. |
Using SurveyMonkey Anywhere |
|
Once you're logged in to the SurveyMonkey Anywhere app, you can download a survey to use offline and collect responses without an internet connection, manage responses, then upload them back to SurveyMonkey once you have internet access. Collecting Responses
You need to be the survey owner, or the survey owner needs to share the survey with you, and your device needs to be connected to the internet to download the survey. To download a survey:
Once your survey is downloaded, you can disconnect from the internet and start collecting responses by tapping the title of the survey. Managing Responses
You can view the Completion Status, Collector Name, Last Entry Date/Time and Time Spent for any collected responses, and edit or delete survey responses while disconnected from the internet. To edit or delete a survey response:
Tap Edit to reopen the survey and edit responses, or tap Delete to remove the response from your device. Uploading Responses
Your device needs to be connected to the internet to upload the survey responses you collected in offline mode. To upload responses to SurveyMonkey:
When you upload responses, they're permanently deleted from the device and moved into the Analyze section of your survey in SurveyMonkey. You can continue to collect more responses, or tap å to remove the survey from your device. |
Turning Off Offline Mode |
|
To turn off offline mode, you’ll need to close any open Kiosk Survey collectors. To close a collector:
When you select Flag to Close, everyone who downloaded the survey to the SurveyMonkey Anywhere app is prompted to upload their responses to SurveyMonkey. Once all responses are uploaded, the collector closes automatically. When you select Close Now, your collector will be closed immediately and anyone answering the survey in the app may be interrupted and unable to complete their response. Any responses that haven’t already been uploaded to SurveyMonkey are permanently deleted. |
Device Management |
Connected DevicesOnce offline mode is turned on, you can see the number of devices that have downloaded the survey for offline collection on the collector page. Clicking View All next to the number of devices will show you:
Removing DevicesFrom the Offline Devices page in the My Teams dropdown, Primary Admins and Admins can see all available device slots and a list of enabled devices across all surveys. To remove an offline-enabled device and free up a device slot, click - next to the device. |
