Your seat and role on a team control what permissions you have within your account and how you can work together with your team.
The Primary Admin invites people to fill a seat (an account) and assigns the seat a role. Someone's seat and role set the permissions within their account and what they can do on the team.
The seat determines the role someone can have on the team.
|Primary Admin||Full Access seat. The person who created the team. They have full survey permissions and full admin permissions, letting them manage billing for the team and manage seats.|
|Full User||Full Access seat. They have survey permissions to create, send, and analyze surveys, but have no admin permissions.|
Contributor seat. They have limited survey permissions—full access to analyze the results of surveys shared with them, can view and comment on the survey design, and view the collectors used to send the survey.
Primary Admins can view the seat and role of everyone on the team from the Manage Users tab.
To go to the Manage Users tab:
Here's what people in each role can do on your team:
|Edit and manage team billing||✅||❌|
|View team billing details on the My Account page||✅||❌|
|Edit the team name||✅||❌|
|Access the Team Summary||✅||❌|
|Reassign or delete accounts||✅||❌|
|Send copies of surveys to all team members||✅||❌|
|Manage offline devices||✅||❌|
|Add items to the team library||✅||❌|
|Access and use items from the team library||✅||✅|
|Share surveys with others||✅||✅|
|Access to all the paid features associated with the plan level of the team||✅||✅|
Contributor seats focus on one area of a survey—the survey design, collecting responses, or analyzing results. Team members need to share surveys with Analysts so they have surveys to analyze.
Here's what Analysts can do with the team's shared surveys:
|Exports, shared data pages, and dashboards||✅|
|View and comment on survey design||✅|
|View collectors||✅ *|
|View the team Library||❌|
|Request phone support||❌|
|View Contributor seat features on the Plans and Pricing page (you'll see Full access seat features instead)||❌|
|Integrations and direct API access||❌|
* This table shows what an Analyst can do if given the default access levels. Survey owners can edit permissions to prevent Analysts from accessing the Collect Responses section.
If you need to change someone's seat or role, choose an option below to learn more.