Limitation: The SurveyMonkey for Salesforce integration setup is available in English only.
This is how SurveyMonkey questions and metadata can be mapped to Salesforce object fields.
| SurveyMonkey Question or Metadata | Salesforce Field |
| Multiple Choice question | Picklist or Text |
| Checkbox question | Multi-select Picklist or Text |
| Dropdown question | Picklist or Text |
| Star Rating question | Create 2 fields:
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| Matrix/Rating Scale question | For each Matrix row, create 2 fields:
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| Matrix of Dropdown Menus | For each dropdown, create a Picklist or Text |
| File Upload question | Files don't transfer to Salesforce. To see File Uploads, go to the Analyze Responses section in SurveyMonkey. |
| Click Map question | Click Map data doesn't transfer to Salesforce. To see Click Map data, go to the Analyze Responses section in SurveyMonkey. |
| Ranking question | For each answer choice, create a Number |
NPS question (create three fields):
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|
| Image Choice captions | Picklist or Text |
| Slider question | Number |
| Single Textbox question (consider your response input):
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| Multiple Textboxes question | 1 Text field per row |
| Comment box question | Text area long or Text area rich |
| Contact Information question (Demographic) | 1 Text per row |
| Date/Time question:
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| Quiz score | Number |
| Custom variables | For most custom variables, you can map to text, email, number, and picklist fields. The fields available depend on the content in your custom variable. |
| Survey title | Picklist or Text |
| Survey ID | Number (15 digits) |
| Collector name | Picklist or Text |
| Collector ID | Number (15 digits) |
| Recipient ID | Number (15 digits) |
| Response ID | Number (15 digits) |
| Response status | Text (20) |
| Response duration | Number |
| Response creation date | Date |
| Response modified date | Date |
| Response edit URL | URL |
| Response analyze URL | URL |
| Response IP address | Text |
| Recipient First Name (only available with the email collector) | Text |
| Recipient Last Name (only available with the email collector) | Text |
| Recipient Email (only available with the email collector) | Text |
| Respondent Language | Text |