Learn how to create your surveys and install them in your app. You’ll need help from your app’s development team.
You need the following to use GetFeedback with your app:
Add surveys to your app that visitors can respond to at any time. To manage your forms:
You’ll manage your GetFeedback for Apps implementation on the following pages:
Have your development team implement the SDK in your app. Give them our SDK documentation so they can get started.
Build your form in GetFeedback. Add questions, set visibility and jump rules, and customize the theme.
Have your development team add the Form ID to the app SDK. This allows the form to show up in the app. You only need to do this once. After this, you can edit the form at any time, and the survey will automatically update in your app.
To find the Form ID:
Edit your survey at any time. Your changes automatically display in your mobile app when you save them. You don’t need to update the form ID.
Target app visitors to get feedback at specific moments in the user journey.
To manage your Campaigns:
Each Campaign has the following sections:
The App is like a container in GetFeedback. It holds the surveys you want to show in your mobile app. You can attach a Campaign to multiple apps, and you can attach multiple Apps to a Campaign.
To create the App:
Copy the App ID from the app you just created. Then, have your development team add it to the SDK.
Create the new Campaign in GetFeedback. Attach it to the App you created.
Create your Campaign survey. Add questions and pages, set visibility and jump rules, and customize the theme.
Choose when to show your survey. You can target events so the survey displays after something happens in your app. You can use either standard or custom events.
You can also target device language, a percentage of users, and custom variables. Learn how to set up targeting in your campaign.
After setting up targeting, save your Campaign.
Your Campaign is turned off by default. To start showing your Campaign, go to the Campaign Overview page, then turn on the Status toggle for your Campaign.