Team Discovery helps people find existing SurveyMonkey teams and makes it easier for Primary Admins to invite people to join their team.
You can also choose Don't allow anyone to request to join to only allow people you invite to join the team and keep your team hidden.
From the Team Summary, Primary Admins can control whether their eligible team can be discovered by colleagues with the same email domain, as well as verified email addresses.
If you don't see Discovery in your Team Details, your team isn't eligible.
To turn Discovery On or Off:
If you turn Discovery Off while there are pending requests, you can still invite the people who made those requests, but they won't be able to send you a reminder.
Your team name and description can help colleagues identify your team as the right one to request to join. You can update your team's Name and Description anytime from the Team Summary.
When someone requests to join your team, the Primary Admin is notified by email. You can Review requests from the Manage Users tab and choose to Invite the requestor to your team or Delete the request.
To review requests to join your team:
The Primary Admin can always manually invite people to the team, including people who were previously denied a pending request.
Discover teams at your organization that are already using SurveyMonkey, you can Browse teams from My Account. You’ll see eligible teams, with Discovery On, that share your work email domain.
The team name, description, and Primary Admin's email address can help you identify the team that's right for you.
To browse available teams and request to join:
An email is sent to the Primary Admin to assign or decline your request. Your Account Details will update to show the requested team name and the status Pending.
You can only request to join 1 team and your request never expires. If you click Browse teams again, you can either:
You can also click the Join team button found on collaboration pages to send a request directly to the Primary Admin.
The Join team button can be found on the following pages:
The Primary Admin and people browsing for a team need a verified account email address. To browse teams your email domain must match the Team's domain. To see the Join team button, you need a Basic plan with a verified account email address. Also, the team must be in good financial standing with a credit card on file to be eligible.
If the Primary Admin is not eligible for Browse teams, they may still be able to turn on the join team button.