m

Ways to Send Your Survey

Once your survey design is ready to go, click Collect Responses to create a collector and send your survey. Any collectors you create can be managed from your collector list.

Jump to...

 

Collector Types

There are various ways to send your survey and collect responses:

Collector TypeDescription
Web LinkCreate a URL or QR code linking to your survey so you can send or post your survey anywhere you want.
Email InvitationSend customized email invitations to your contacts through SurveyMonkey to track who responds and send follow-up emails.
Social MediaPost your survey on Facebook, Twitter, or LinkedIn.
Facebook MessengerLet people take your survey directly in Facebook Messenger. People chat with the SurveyMonkey bot to answer the survey and the responses are recorded in SurveyMonkey.
Target AudienceIf you don’t have your own list of survey takers to get the feedback you need, you can buy responses through SurveyMonkey Audience.
WebsiteEmbed your survey or show a pop-up invitation to your survey on your website.
Manual Data EntryInput responses collected offline or add responses for someone without an internet connection.
Mobile SDKGet a survey hash used by app developers to add surveys to iOS or Android apps.
Field SurveyCollect responses without an internet connection through the SurveyMonkey Anywhere app.
Text MessageText your contacts a link to your survey. Survey takers can tap the link to take your survey in their mobile browser.

You can create multiple collectors for any survey, but depending on your plan type, you may be limited to 3 collectors per survey.

All survey responses are stored in the Analyze Responses section of the survey. To focus on the results of a specific collector, filter by collector.

Why are some collectors view only or greyed out?

If a collector is greyed out, it's disabled for your survey. This may be because your survey is accepting payments, the survey was shared and you don't have collect permissions, or the collector is restricted by Enterprise Settings.

 

Collector Options

Collector options are settings that let you customize the survey-taking experience. They affect who can take your survey, how many times they can take the survey, what people see when they complete it, and whether the results are anonymous.

Each collector type has a different set of options to choose from—check out the specific collector type article for details.

TIP! Before you send your survey, create a test collector to make sure the collector options work as you expect.

 

Managing Your Collector List

Once your survey has collectors, click Collect Responses to see them in your collector list. Click . to the right of a collector to see a menu with the following actions:

ActionDescription
Close collectorClose a collector to stop the survey from collecting responses. If a survey taker tries to access the survey, they'll see a survey closed message. If you have multiple collectors for the same survey, you need to close each collector individually to completely stop collecting responses.
Open collectorRe-open a collector that was previously closed to accept new survey responses.
Edit collectorManage the collector options to control the survey-taking experience.
Rename collectorChange the nickname of the collector to help you stay organized. The collector name is private—survey takers can't see it.
Clear all responsesPermanently delete responses recorded by the collector. If the collector is open, you can continue to use the collector to collect new responses.
Delete collectorPermanently delete the collector from the survey. Before you can delete it, you need to clear all responses. If a survey taker tries to access the survey, they'll see a message saying the URL may have changed or that the survey no longer exists. If you delete a collector with a Custom URL Ending, you may not be able to use it on a future collector.
Invite new recipientsSend an invitation email to new recipients or recipients who were added to the collector but not yet sent an invitation.
Resume recent draftIf you haven't yet sent a message, edit your most recent draft message or recipient list.

 

After you've designed and previewed your survey, create a collector to send it out. You can send a survey via URL, email, buy responses, and more. Survey responses are then recorded in the Analyze Responses section of your account.

Get answers