To allow respondents to edit or change their survey responses:

  1. Go to the Collect Responses section of your survey.
  2. Click the name of your collector.
  3. From the collector options, click Response Editing.
  4. Choose one of the available Response Editing options for your collector type.

You can allow people who take your survey to edit their responses either while completing the survey or after they submit the survey, or you can prevent respondents from editing their responses after they submit them.

The available Response Editing options depend on the collector type you're using.

  • Web Link or Website Collectors
  • Email Invitation Collector
  • Target Audience Collector

Responses are saved and submitted when a respondent clicks the Next or Done button on each page of the survey. Responses don’t automatically save as each question is answered—they are saved and submitted page by page as respondents progress through the survey.

TIP! If the survey is a single page, all responses are submitted at once when a respondent clicks the Done button. If the respondent doesn’t click the Done button, they will need to take the survey again to submit their responses.

If you choose to turn Response Editing off, respondents can still edit answers when they're on a given survey page, but not on previous pages—the Previous button is hidden from respondents when they're taking your survey.

However, when previewing your survey design, you'll still be able to use the Previous button to go back and edit responses because collector options aren't active when using a preview link.

TIP! If you don't allow response editing, edit the survey introduction to explain to respondents that they won't be able to go back to edit previous pages once they have submitted them.

To edit a survey response for a respondent:

  1. Go to the Analyze Results section of your survey.
  2. Click the Individual Responses tab.
  3. Use the left and right arrows to find the response you want to edit.
  4. Click the Edit button in the upper-right corner of the grey box containing the respondent's metadata. The survey will open in a new browser window.
  5. Go through each page, editing the answers as needed
  6. Click the Done button on the survey to save the response.