SurveyMonkey Help 


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You can export your survey results as an XLS spreadsheet and open your survey results in Excel. See example exports »

To export your survey results:

  1. Go to the Analyze Results section of your survey.
  2. Click Save As at the top of the page.
  3. Click Export file.
  4. Select an export type: All Summary Data or All Responses Data.
  5. Choose XLS, select your export options, and click Export.
  6. Under EXPORTS in the left sidebar, click the export to download the file to your computer. Exports are stored here for 14 days.

Summary Data exports organize survey results by question. Depending on question type, the XLS export includes presentation-ready tables with:

  • The text of the question and answer options
  • The response count, percentage per answer choice if it was a drop down or multiple choice question, and a corresponding chart
  • The number of respondents who answered and the number who skipped the question

Make sure to select include open-ended responses when exporting to see answers from Comment Boxes, Textboxes, or questions where Other was an answer option or comment field.

Responses Data exports organize survey results in a spreadsheet where each row contains the answers from a given respondent. The question type determines how the data is reported in the spreadsheet.

This setting only affects questions with a single answer choice allowed.

By default, spreadsheet columns are condensed. This means instead of listing each answer option in separate columns, only the answer the respondent chose is listed in the cell—all responses are listed in one column.

If you choose to expand columns, every possible answer choice for a given question is listed in its own column. If a respondent chose a particular answer option, it's written in the cell under the appropriate column. If a respondent did not choose a particular answer option, the cell under that column is blank.

By default, if a respondent chose a particular answer option, your actual answer text is used in the cell.

You can choose to have your answer choices converted to numerical values.

  • The values assigned to your answer choices correspond to the order in which they appear in your survey design. 1 is assigned to the first answer choice in the list, 2 is assigned to the second answer choice in the list, and so on.
  • If you added Other as an answer choice, it's assigned 0.
  • For Rating questions, we use the weighted value assigned in the survey design as the numerical value for each answer option.
  • You'll need to build your own key to see which answer choice belongs to which assigned number.
  • For imported SurveyMonkey Audience demographic info, the weights assigned correspond to the order of the answer options in your data tables.

Each row in the spreadsheet contains the answer set from a given respondent, allowing you to do your own analysis per question.

Respondent IDThe unique number associated with the respondent.
Collector IDThe unique number for the collector. Use the CollectorList file, also included in your export, to match this ID to a collector's title.
Start DateTime stamp when the respondent accessed the survey.
End DateTime stamp when the respondent submitted or last modified the survey.
IP AddressThe respondent's IP address, if you used IP tracking.
Email AddressAvailable if you used the Email Invitation Collector.
First NameAvailable if you added this to the contact and used the Email Invitation Collector.
Last NameAvailable if you added this to the contact and used the Email Invitation Collector.
Custom 1-6Available if you added this to the contact and used the Email Invitation Collector. A formatting note—you'll always see a column for custom 1. Columns for custom 2-6 aren't shown unless you're using them.
Question 1The first question of your survey. Blank cells are answer options the respondent didn't select or questions the respondent didn't answer or skipped due to logic in your survey design. Questions with multiple rows, columns, or fields of answer choices span across multiple columns in the spreadsheet with each row, column, or field in its own column.

TIP! Still need help with the spreadsheet? Read more about troubleshooting exports.