To view individual survey responses:

  1. Go to the Analyze Results section of your survey.
  2. Click the Individual Responses tab toward the top of the page.
  3. Switch between the Table and Single response view in the top right corner.

Table view only works for surveys with fewer than 10,000 responses.

The Table view shows all responses in a table format. Scroll to the side in the table to view each question and any custom variables. If a question type can’t be shown in the table, the column will be grayed out.

To view a single response in detail, select the arrow at the end of the row.

An arrow on the far right side of a table row. Select this arrow to view a response in detail.

TIP! To sort data in the table, click the header of the column you want to sort by.

Drag and drop columns to rearrange the table. The table returns to the default order when you leave the page.

You can edit or delete responses in the table. Learn how to edit or delete responses.

TIP! Create a filter to hide Incomplete responses instead of deleting them. When the response status is Incomplete, the survey may be in progress.

Custom columns are available on Advantage plans and higher - see what's on your plan.

Add up to 10 columns and enter your own notes in the table. You can sort responses by these columns later. To create a new column:

  1. Select Add new column. You'll find the new column at the end of the table, highlighted in green.
  2. Enter a name for the column, or keep the default name.

TIP! Double-click the column header to edit the name.

To enter notes in the column:

  1. Click a cell in the notes column.
  2. Type your note.
  3. Press Enter.

Long notes may not be fully visible. You can resize the column to view the rest of your note.

To delete a column:

  1. Hover over the column header.
  2. Select the trash can icon.
  3. At the confirmation message, select Delete.

To filter the table by data in your custom columns:

  1. From the left side bar, select Rules, then select + Filter.
  2. Select Filter by Respondent Metadata.
  3. Find the field with your custom field's name, then enter the value to filter by.
  4. Select Apply.

In the table for each response, you’ll see the following respondent metadata:

StatusThe response status: Complete, Partial, Disqualified, or Over Quota.
QualityThe quality of the response: Good or Poor.
IssuesAny flagged issues with the response. Issues display if a response is marked as Poor.
Last ModifiedThe time that the survey taker submitted or edited the survey.

Single view shows each survey taker’s response one at a time. Use the left and right arrows to browse responses. See additional actions and keyboard shortcuts at the end of this page.

At the top of each individual response, you'll see the following respondent metadata:

CompletenessThe response status: Complete, Partial, Disqualified, or Over Quota.
CollectorThe collector nickname and type.
Start Date & TimeThe time the respondent accessed the survey by clicking the survey link. When browsing responses or viewing exported data, this is determined by the timezone of your computer or device.
Last ModifiedThe time the respondent clicked Next or Done, or the respondent's most recent activity if you allow Response Editing.
Time SpentThe difference between the Started and Last Modified times.
IP AddressRecorded if Anonymous Responses is turned off.
LanguageRecorded if you sent a multilingual survey.
Email AddressRecorded if you sent your survey via Email Invitation and have Anonymous Responses turned off.
First & Last NameRecorded if you sent your survey via Email Invitation or Text Message collectors, included this custom data, and have Anonymous Responses turned off.
Custom Data 1Recorded if you sent your survey via Email Invitation or Text Message collectors, included this custom data, and have Anonymous Responses turned "off, include all respondent information" or "on, only exclude personal information".

Your exported data displays a Respondent ID. This number is unique to the response, not to the respondent. Each new response is assigned a unique number. 

When browsing individual responses in Single view, you may find some of the following actions and shortcuts handy.

  • To skip directly to a specific respondent, click the Respondent # drop-down menu and enter the number.
  • Use the All Pages drop-down menu to show All Pages or only one page at a time.
  • Edit, Delete, or Export an individual response in the upper-right corner of the grey box with the respondent metadata.
  • Hit j on your keyboard to view the previous respondent.
  • Hit k on your keyboard to view the next respondent.

You can filter your survey results by respondent metadata. When creating the filter, you can use different symbols in some search fields to help you find the responses you're looking for. It isn't possible to use symbols to search the email address or IP address fields.

  • Search symbols