Filter rules allow you to break down your survey results and focus on specific parts of your data. For example, you can filter by question and answer to view respondents who answered a question a certain way. Or you can filter by completeness to view only complete responses.
When designing your survey, think about how you want to filter your results. If you want to see responses by group, make sure to include a question in the survey that will allow you to filter by that group.
For example, if you include a question in your survey asking employees to select their department, you can filter by question and answer to view only results from human resources department. To view only completed responses from the human resources department, you can also filter by completeness.
To create a filter rule:
|Question & Answer||View only respondents who answered a question in a certain way. For closed-ended questions, select the answer choices you'd like to include in the filtered view. For open-ended questions, enter the phrases to include, separated by commas.|
|Collector||If you used multiple collectors, show only the responses recorded through certain collectors.|
|Completeness||Show only particular response statuses: Complete, Partial, Disqualified, or Over Quota.|
|Time Period||View responses submitted on or between a specific time frame.|
|Respondent Metadata||Filter by respondent metadata: response time, IP address, email address, first name, last name, or custom data.|
|Custom Variable||If you used any Custom Variables in your survey, sort by a common variable or unique name.|
|A/B Test||If you used an A/B test in your survey, show only respondents who saw a particular variable.|
|Tag||For surveys using a question with open-ended responses, you can filter all responses by tags you've created.|
|Language||For multilingual surveys, filter by language.|
|Sentiment||Filter by the sentiment of open-ended text responses: Positive, Neutral, or Negative.|
|Range||If you choose to show people their score and set up custom score ranges when creating a quiz, you can sort responses by those ranges with this filter.|
|Response Quality||If you have 50 or more responses, you can filter for poor Response Quality. You can review and keep your flagged responses or delete them to focus on high quality answer choices.|
A single filter rule uses OR logic. This means any responses that fit at least one of the filter's criteria are shown. For example, if you're filtering by Question & Answer and select both answer options A and B, the filter will include responses from people who chose either answer option A OR answer option B.
If you want to see all options except for one, you can create a NOT rule by selecting all options in the filter except the one you want to exclude.
You can apply multiple filter rules at the same time to narrow down your survey data even further.
When multiple filters are applied at the same time, they're combined using AND logic. This means that only results that meet all filter rules are shown. For example, if you apply a filter rule by Question & Answer and select answer option B, then also apply a second filter rule for responses tagged "human resources," your results will only show responses from people who chose answer option B AND have a response tagged "human resources."
Once you've created a few filters, you can combine two or more filters with AND, OR, or NOT logic to do more advanced filtering.
To create a combined filter:
In the Rules section of the left sidebar, click the More icon (...) next to a filter rule to unapply, edit, rename, copy or delete it.
A green check mark ✅ next to a filter means that the rule is active. You can toggle a rule on and off by clicking the filter name.