Using SurveyMonkey on Mobile
You can download SurveyMonkey's free mobile app on your iOS or Android phone or tablet and login into your SurveyMonkey account to work with surveys on the go. Our mobile apps support many of SurveyMonkey's regular features, and also let you turn your device into a survey taking station with Kiosk Mode.
Using Kiosk Mode
Kiosk Mode runs your survey in a loop, returning to the beginning of the survey each time a response is collected. In order to run a survey using Kiosk Mode, the survey needs to be set to Allow Multiple Responses.
To run a survey in Kiosk Mode:
- Select the survey you want respondents to take from My Surveys.
- Tap Send.
- Tap Kiosk Mode.
- Select whether you want to enable screen lock. With screen lock on, your SurveyMonkey password needs to be entered into the device to exit Kiosk Mode.
- If the survey doesn't already have Allow Multiple Responses setting turned on, allow this setting when prompted.
To exit Kiosk Mode:
- Tap Exit in the top corner of your survey.
- Tap Close Kiosk Mode. If you have screen lock on, you’ll be prompted to enter your SurveyMonkey password.
Best Practices: Creating Surveys for Mobile Devices
As you design your survey, it's important to consider how the survey will appear on a mobile screen, especially if you're planning to run your survey using Kiosk Mode.
SurveyMonkey surveys are mobile responsive, and optimized for desktop, tablet and mobile resolutions on Android and iOS devices.
If you apply certain layout or placement options to position answer choices or questions side by side, the layout may be adjusted if a user accesses your survey on a mobile device.
Review these best practices when designing a survey for mobile respondents:
- Use simple multiple choice question types.
- Be as focused and succinct as possible; avoid long descriptions.
- Limit the number of answer options so that all choices are visible on the screen at the same time.
- Limit your use of the Comment Box question. Open-ended question types have a negative impact on mobile survey completion rates.
- Distribute questions over multiple, short pages—rather than creating just a few long pages.
- If you add an image, keep in mind that mobile users' limited network download speed can cause the image to load slowly.