Once your survey design is ready to go, click Collect Responses to create a collector and send your survey. Any collectors you create can be managed from your collector list.
There are various ways to send your survey and collect responses:
|Web Link||Create a URL or QR code linking to your survey so you can send or post your survey anywhere you want.|
|Email Invitation||Send customized email invitations to your contacts through SurveyMonkey to track who responds and send follow-up emails.|
|Social Media||Post your survey on Facebook, Twitter, or LinkedIn.|
|Facebook Messenger||Let people take your survey directly in Facebook Messenger. People chat with the SurveyMonkey bot to answer the survey and the responses are recorded in SurveyMonkey.|
|Target Audience||If you don’t have your own list of survey takers to get the feedback you need, you can buy responses through SurveyMonkey Audience.|
|Website||Embed your survey or show a pop-up invitation to your survey on your website.|
|Manual Data Entry||Input responses collected offline or add responses for someone without an internet connection.|
|Mobile SDK||Get a survey hash used by app developers to add surveys to iOS or Android apps.|
|Field Survey||Collect responses without an internet connection through the SurveyMonkey Anywhere app.|
|Text Message||Text your contacts a link to your survey. Survey takers can tap the link to take your survey in their mobile browser.|
The first time you set up a collector for a survey, you may be prompted with suggestions for specific collector types or asked to narrow down how you want to send your survey. To view all collector types, click See more ways to collect responses or Send surveys your way.
Using Multiple Collectors
You can create multiple collectors for any survey to get responses in various ways. Depending on your plan type, you may be limited to 3 collectors per survey.
Responses from all collectors you use for a survey are stored in the Analyze Responses section of the survey.
If you use Build it for me to create your survey, we'll give you recommendations on how to send your survey and how to choose the right collector options to meet your goals.
Why are some collectors view only or greyed out?
If a collector is greyed out, it's disabled for your survey. This may be because your survey is accepting payments, the survey was shared and you don't have collect permissions, or the collector is restricted by Enterprise Settings.
Collector options are settings that let you customize the survey-taking experience. They affect who can take your survey, how many times they can take the survey, what people see when they complete it, and whether the results are anonymous.
Each collector type has a different set of options to choose from—check out the specific collector type article for details.
Managing Your Collector List
Once your survey has collectors, click Collect Responses to see them in your collector list. Click . to the right of a collector to see a menu with the following actions:
|Close collector||Close a collector to stop the survey from collecting responses. If a survey taker tries to access the survey, they'll see a survey closed message. If you have multiple collectors for the same survey, you need to close each collector individually to completely stop collecting responses.|
|Open collector||Re-open a collector that was previously closed to accept new survey responses.|
|Edit collector||Choose your collector options to control the survey-taking experience.|
|Rename collector||Change the nickname of the collector to help you stay organized. The collector name is private—survey takers can't see it.|
|Clear all responses||Permanently delete responses recorded by the collector. If the collector is open, you can continue to use the collector to collect new responses.|
|Delete collector||Permanently delete the collector from the survey. Before you can delete it, you need to clear all responses. If a survey taker tries to access the survey, they'll see a message saying the URL may have changed or that the survey no longer exists. If you delete a collector with a Custom URL Ending, you may not be able to use it on a future collector.|
|Invite new contacts||Send an invitation email to new contacts or those who were added to the collector but not yet sent an invitation.|
|Resume recent draft||If you haven't yet sent a message, edit your most recent draft message or contact list.|