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Making Responses Anonymous

The Anonymous Responses collector option lets you choose whether or not to track and store identifiable respondent information in survey results. SurveyMonkey records respondent IP addresses in backend logs and deletes them after 13 months.

Tips for Anonymous Surveys

  • If you’re using multiple collectors, you need to turn on Anonymous Responses in each collector.
  • If you want your survey to be anonymous, don’t include identifiable questions in your survey design and don’t use identifiable custom data or custom variables when sending your survey.
  • If you have an Enterprise plan, Primary Admins can choose a default Anonymous Responses setting for their entire team.
If you need your survey responses to be anonymous, you must turn on the Anonymous Responses setting before you send your survey. It’s not possible to make responses anonymous once you’ve already collected responses.

Web Links record the IP addresses of respondents by default.

To turn on Anonymous Responses:

  1. Go to the Collect Responses section of your survey.
  2. Click the name of the collector.
  3. Click Anonymous Responses and choose On.

Email Invitations

Email Invitations are designed to help you track respondents, so your survey results will include the email address and IP address of each respondent by default. Additionally, the first name, last name, and custom data about your recipients is tracked, if you included this information in the collector.

To turn on Anonymous Responses:

  1. Go to the Collect Responses section of your survey.
  2. Click the name of the collector.
  3. Go to the collector options. If you've already sent an invitation, go to the Options tab. When sending your first invitation message in the collector, you'll choose collector options after composing your message.
  4. Click Anonymous Responses.
  5. Choose to exclude all respondent information to exclude first name, last name, email address, IP address, and custom data from your results. Or choose only exclude personal information to exclude first name, last name, email address, and IP address from your results.
TIP! Even if Anonymous Responses is turned on, you can still track email invitations. This info is tied to the email invitation, not to survey results.

Facebook Messenger

By default, the Facebook Messenger collector record the respondent's first and last name from Facebook in survey results. You can turn on Anonymous Responses to prevent Facebook name tracking.

To turn on Anonymous Responses:

  1. Go to the Collect Responses section of your survey.
  2. Click the name of the collector.
  3. Click Anonymous Responses and choose On.

Other Collector Types

By default, most collectors record the IP addresses of respondents in survey results. You can turn on Anonymous Responses to prevent IP tracking.

To turn on Anonymous Responses:

  1. Go to the collector options for your collector
  2. Turn on Make Anonymous or turn off Save IP Address in Results?

Respondent Authentication

When Respondent Authentication is turned on, the Anonymous Responses collector option changes to include a special SSO option that lets you choose whether you want to track respondents with SSO profile information, or keep the survey anonymous.

To collect anonymous responses, edit the collector options to disable IP address tracking and email address tracking before sending out your survey. You need to edit each of the collectors you have for the survey separately to make sure all your survey results are anonymous.

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