Making Responses Anonymous
The default option for every collector type is to store certain information to help you track respondents.
You can turn on Anonymous Responses in your collector so collector data that makes your respondents personally identifiable won't be included in your survey results.
Web Links
Web Links record the IP addresses of respondents by default.
To turn on Anonymous Responses:
- Go to the Collect Responses section of your survey.
- Click the name of the collector.
- Click Anonymous Responses and choose On.
Email Invitations
Email Invitations are designed to help you track respondents, so your survey results will include the email address and IP address of each respondent by default. Additionally, the first name, last name, and custom data about your recipients is tracked, if you included this information in the collector.
To turn on Anonymous Responses:
- Go to the Collect Responses section of your survey.
- Click the name of the collector.
- Go to the collector options. If you've already sent an invitation, go to the Options tab. When sending your first invitation message in the collector, you'll choose collector options after composing your message.
- Click Anonymous Responses.
- Choose to exclude all respondent information to exclude first name, last name, email address, IP address, and custom data from your results. Or choose only exclude personal information to exclude first name, last name, email address, and IP address from your results.
Facebook Messenger
It's not possible to turn on Anonymous Responses for responses recorded Facebook Messenger collector type. Each response will be associated with the respondent's first and last name from Facebook.
Other Collector Types
By default, most collectors record the IP addresses of respondents in survey results. You can turn on Anonymous Responses to prevent IP tracking.
To turn on Anonymous Responses:
- Go to the collector options for your collector
- Turn on Make Anonymous or turn off Save IP Address in Results?
Respondent Authentication
When Respondent Authentication is turned on, the Anonymous Responses collector option changes to include a special SSO option that lets you choose whether you want to track respondents with SSO profile information, or keep the survey anonymous. Learn more: Respondent Authentication