To take a survey sent via a text message, tap the link in the text to open the survey in a mobile browser.
A SurveyMonkey user sent you a text message invitation to take a survey. The sender is required to include their company name in the text message.
SurveyMonkey offers various ways to send surveys through email, web link, text message, and more.
SurveyMonkey users provide their own list of phone numbers. We ask all users to confirm they have permission to contact these phone numbers before they're able to send text message invitations and require that they include their company name to identify themselves.
To opt out, reply STOP, in any survey language, to the original text message invitation. This global opt out unsubscribes you from all future texts from SurveyMonkey users.
Text messages aren’t monitored. If you respond to your survey invite with anything other than STOP or HELP, there will be no response.
To opt back in to receiving text messages sent through SurveyMonkey, text START, in any survey language, to 296-93.
All surveys should comply with our Acceptable Uses Policy. If you're concerned a message you received through SurveyMonkey could be spam, please contact us to report a complaint.