The sender email address is what survey-takers see in the From field of your Email Invitations. You need to verify your sender email address to send email invitations and to make sure you can get replies, test emails, and any bounced messages.
To verify your sender email address:
You only need to verify a sender email address once per account. To reuse a verified sender email address, click Change, enter the verified email address, and click Verify.
You can change the sender email address for any invitation message. When you change the sender email, it’s used for any new or unsent messages sent through the collector.
To change the sender email address:
When survey-takers see an email invitation in their inbox, the From field may look something like this:
[Sender Email Address] via surveymonkey.com
Once they open the message, survey-takers may see some additional text in the From field—this info can't be edited. The exact format depends on the survey-takers' email client and the domain we're using to send the message. For example, they might see:
firstname.lastname@example.org on behalf of [Sender Email Address] via surveymonkey.com sent by email@example.com <firstname.lastname@example.org>
Each contact can only see their own email address in the To field. They can't see anyone else’s email address. In other words, even though you added everyone to the To field when building your message in SurveyMonkey, they each get their own unique email with no one else in the To, Cc, or Bcc fields.