Account holders are responsible for making sure their surveys are compliant with privacy laws. If you collect personal data, let survey takers know how you plan to use their data. Also, we encourage you to seek your own legal advice to comply with privacy laws and regulations.
If you do collect personal information, think about how long you need it and why it needs to be stored in your SurveyMonkey account. Don't store personal information for longer than necessary.
Sharing your privacy practices with survey takers may help ease their data concerns and increase your response rate.
Describe your privacy practices in a survey introduction or in the email inviting people to take your survey. You can also add a hyperlink directly to your privacy notice. When making use of a feature that leverages artificial intelligence and/or machine learning in SurveyMonkey, remember to be transparent about this usage in your privacy notices. These features are usually clearly marked or you can read about them in this Help Center.
You can use skip logic to disqualify respondents who don't agree with your privacy notice or practices.
Privacy statements often include:
It’s your responsibility to be aware of your organization's data privacy laws, regulations, and internal policies. Make sure your survey complies with these as well.