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Organize Your Surveys Using Programs

Programs connect multiple surveys with related questions to show you trends across your data sets, so you can take action on what matters. Programs are collaborative workspaces that let your team coordinate surveys, manage initiatives together, and collect feedback over time.

When you're ready to start, you can choose between 2 main paths:

  • Made for you: Choose from recommended programs tailored to your profile. 
  • Create your own programs: Build your own program from scratch, or convert an existing folder into a new program.
  • You can use a survey in multiple programs at the same time.
  • To add a survey to a program, you must be the program Owner or Editor. 
  • To remove a survey from a program, you must be the program Owner or Editor.
  • Removing a survey from a program doesn't delete it. To permanently delete a survey that you own, you must go to the Surveys page.
  • You can share programs with other people on your team if you have a Teams or Enterprise plan.
  • You can’t share programs outside your team. 
  • Only the program owners can delete a program.

See our detailed step-by-step guides to learn how to configure, share, and analyze your program workspaces:

FeatureDescription
Creating and Managing Programs
Learn how to build and manage your programs. Start from scratch, build from your existing surveys—even if they have already collected responses, or convert from your folders. Continue editing your program’s survey list, all from your program overview. 
Scheduling Surveys in ProgramsSet recurring schedules to collect feedback over time. Create an independent schedule for each survey so rounds open and close automatically based on the rules you set.
Sharing Programs and CollaboratingWork with others to coordinate surveys and manage initiatives together. Learn how role permissions work and how to share surveys across workspaces.
Analyzing Program Data and InsightsTrack survey performance using automated scorecards for metrics like NPS and CSAT. Embed interactive Trends tiles into your workspace to analyze results across all connected surveys, and leverage automated sentiment and thematic takeaways.