Below are the hard character limits for your survey designs features.
You may reach some survey limits sooner if your survey has a combination of features near their limit, complex logic, a lot of formatting or imagery, or your network connection, CPU, or RAM isn’t strong.
To fix slow loading or poor performance of your survey, break up your large survey into multiple, smaller surveys, so you’re not reaching as many limits.
Feature | Design Limit |
Survey title | 250 characters |
Page title | 100 characters |
Page description | 4,000 characters |
Question text | 4,000 characters |
Text | 4,000 characters |
Custom error messages (required questions) | 250 characters |
Custom variable name | 50 characters |
Custom variable label | 255 characters |
Matrix/Rating Scale questions (row choices) | 250 characters |
Matrix/Rating scale questions (column choices) | 100 characters |
Multiple choice questions | 200 answer choices |
Checkboxes questions | 200 answer choices |
Dropdown questions | 500 answer choices |
Ranking questions | 250 answer choices |
Multiple textboxes questions | 200 answer choices |
Matrix of dropdown menus questions | 9 columns 200 rows 200 answer choices per menu |
Matrix/Rating scale questions | 16 columns 100 rows |
Questions | 100 questions per page 5000 questions per survey |
Pages | 400 pages per survey |
When you add formatting to your text—like creating a link, bolding text, or changing the font color—HTML tags are added, which count toward any character limits.
Survey creators can choose to validate open-ended fields, so people taking the survey may run into length or formatting limits. Survey creators can also require people to submit answers within a specific range.
If an error message on a question is preventing you from completing the survey, contact the person who sent you the survey.