A word cloud is a visual representation of the most common words and phrases from your open-ended responses.
If you have data stored in our Canadian Data Center, this feature isn't available. You can see if this applies to you by checking your Account Details.
A word cloud shows common important words and phrases survey-takers write in open-ended responses. Each phrase in a word cloud can be between 1-5 words.
The word cloud can identify singular and plural words, tense variation, and other similar words and phrases, then groups them together to display as a single word. For example, if the words "read," "reads," and "reading" appear in your responses, the word cloud might group them together to display as "read".
The word cloud also excludes some common words to highlight the important words in your responses. For example, if 100 people responded "I like dogs," we'll identify "dogs" as the important word.
To view a word cloud:
To see all of the responses associated with a word or phrase, just click on it. You can also see how many times a word or phrase was mentioned and the response percentage in List View, or by hovering over a word in Cloud View.
Response percentage is the percentage of responses the word or phrase was found in (# of occurrences ÷ # of responses). Percentages can add up to more than 100% because a word or phrase can have multiple mentions in a single response.
You can customize how your word cloud looks and what words are included. Any changes you make to your word cloud won't affect your survey responses.
You can export a word cloud as a PNG image file. Any customizations applied to your word cloud will not be included in the export.
To export a word cloud: