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SurveyMonkey is an easy-to-use online tool where anyone can create and send surveys. Survey creators can use a feature that lets themsend a survey directly to you in Messenger, or they can post a public link you might see in your news feed. Clicking the survey link from one of these messages or posts opens a chat with SurveyMonkey in Messenger where you take the survey.
Taking surveys in Messenger is easy, and the SurveyMonkey bot will walk you through it. But just in case, here are a few tips to help you along the way:
The SurveyMonkey bot makes it possible for people to share and take surveys in Messenger. Bots for Messenger are a bit like smartphone apps—companies can build bots for Messenger that do all sorts of things, like place take-out orders, confirm reservations at a hotel, or send receipts from a recent purchase.
If you're chatting with SurveyMonkey in Messenger and answering questions, it's likely someone in your Facebook network shared a survey in Messenger. Depending on your Facebook privacy settings, survey creators can send a survey directly to you in Messenger, or they can post a public link you might see in your news feed.
If you're taking a survey in Messenger, your response is recorded in the survey creator's SurveyMonkey account, and it's associated with your first and last name from Facebook. At this time, the survey creator can't make the survey anonymous. To understand how SurveyMonkey handles respondents’ personal information, please review our Privacy Notice.