ARTICLE

Troubleshooting Exports

Exports

Paid feature
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If you're having trouble with your export or spreadsheet, click a topic below for more information:

  • Characters displaying as question marks in CSV exports
  • Only CSV exports available
  • Data all in one column
  • Time stamp or Date/Time question data doesn't show
  • File too large
  • No data for rating scale question
  • Export won't open
  • Numerical values display as scientific notation in CSV and XLS exports