Benchmark data comes from SurveyMonkey customers who used Question Bank questions in their surveys. Organizations of all shapes and sizes use Question Bank, like local coffee shops, schools, and Fortune 500 companies.
When using SurveyMonkey, you may be asked to provide some profile information about yourself or your organization, such as your organization name or the industry you work in. Profile information allows us to:
You can edit your profile info anytime.
To edit your profile:
Benchmark data collected from Question Bank questions being used in shared surveys is attributed to the profile information in the survey owner's account, not to accounts a survey is shared with.
If benchmarks are enabled in your account, survey responses to Question Bank questions you have used may be included in benchmarks on a de-identified and aggregated basis. You'll also be able to access benchmarks on eligible questions.
You can opt out of contributing your responses to benchmarks. If you disable benchmarks, your survey responses will be excluded from the benchmarks the next time the system refreshes them—typically every week. Additionally, you'll no longer be able to view benchmarks if you haven't purchased benchmarks.
To exclude your data from benchmarks: