You can manage the types of marketing emails you receive, the SurveyMonkey accounts that can send you survey invitations, emails you receive from SurveyMonkey Contribute, and the cookies we use.
We like sharing how you can get the most out of SurveyMonkey by emailing you about cool new features, interesting customer stories, and advice from expert survey methodologists—and you can easily manage the types of emails we send.
To manage your email and newsletter preferences:
If you have a SurveyMonkey account, we’ll continue to send you account-related emails. While you can manage some emails like daily summary notifications, you will continue to receive other emails related to your account, like billing reminders, cancellation notices, and requests or invitations to access or comment on your surveys. These are service linked communications which you cannot opt out from if you wish to continue using our service.
If you receive emails from SurveyMonkey Contribute asking you to take surveys, you can choose to unsubscribe. Once you unsubscribe, you won’t get email invitations to take surveys, but you can still log in to Contribute to take surveys.
To unsubscribe from Contribute emails:
If you’re in North America, you’ll see a pop-up when you visit one of our webpages that asks you to agree to our use of certain cookies. To opt out of advertising cookies, click Cookies Preferences. You can update your preferences at any time by finding the “Do not sell my personal information" in the footer of our website, or by clearing your cookies in your browser settings, which will re-trigger the pop-up.
If you’re in European Union (EU) or United Kingdom (UK), you’ll see a pop-up when you visit one of our webpages that asks you to agree to our use of certain cookies. You can consent to or reject functional or advertising cookies. It's not possible to opt out of required cookies because they perform essential functions to communicate our site and deliver our service. Update your preferences at any time by finding the “Cookie Preferences" link in the footer of our website, or by clearing your cookies in your browser settings, which will re-trigger the pop-up.
If you’re outside of the EU, UK, or North America, you can clear and manage cookies in your browser settings at any time. If you clear all types of cookies, it might affect how certain features work. Enabling cookies ensures a smoother experience when you use our site, and SurveyMonkey won't function properly if all cookies are disabled.