A word cloud is a visual representation of the most common words and phrases from your open-ended responses.
How It Works
A word cloud shows the most common words and phrases survey-takers write in open-ended responses. You need at least 5 responses to a question to see a word cloud, and each phrase in a word cloud can be between 1-5 words.
The word cloud can identify singular and plural words, tense variation, and other similar words and phrases, then groups them together to display as a single word. For example, if the words "read," "reads," and "reading" appear in your responses, the word cloud might group them together to display as "read".
The word cloud also excludes some common words to highlight the important words in your responses. For example, if 100 people responded "I like dogs," we'll identify "dogs" as the important word.
a, about, above, after, again, against, all, am, an, and, any, are, aren't, as, at, be, because, been, before, being, below, between, both, but, by, can, can't, cannot, com, could, couldn't, did, didn't, do, does, doesn't, doing, don't, down, during, each, else, ever, few, for, from, further, get, had, hadn't, has, hasn't, have, haven't, having, he, he'd, he'll, he's, her, here, here's, hers, herself, him, himself, his, how, how's, http, I, I'd, I'll, I'm, I've, if, in, into, is, isn't, it, it's, its, itself, just, k, let's, like, me, more, most, mustn't, my, myself, no, nor, not, of, off, on, once, only, or, other, ought, our, ours, ourselves, out, over, own, r, same, shall, shan't, she, she'd, she'll, she's, should, shouldn't, so, some, such, than, that, that's, the, their, theirs, them, themselves, then, there, there's, these, they, they'd, they'll, they're, they've, this, those, through, to, too, under, until, up, very, was, wasn't, we, we'd, we'll, we're, we've, were, weren't, what, what's, when, when's, where, where's, which, while, who, who's, whom, why, why's, with, won't, would, wouldn't, www, you, you'd, you'll, you're, you've, your, yours, yourself, yourselves
Word cloud is available in English, Spanish, Portuguese, German, Dutch, French, Russian, Italian, Danish, Finnish, Hungarian, Norwegian, Romanian, and Swedish
Viewing a Word Cloud
To view a word cloud:
To see all of the responses associated with a word or phrase, just click on it. You can also see how many times a word or phrase was mentioned and the response percentage in List View, or by hovering over a word in Cloud View.
Response percentage is the percentage of responses the word or phrase was found in (# of occurrences ÷ # of responses). Percentages can add up to more than 100% because a word or phrase can have multiple mentions in a single response.
Customizing a Word Cloud
You can customize how your word cloud looks and what words are included. Any changes you make to your word cloud won't affect your survey responses.
Changing the Color
You can change the color of a single word cloud or all word clouds in a survey.
To change the color:
Changing the Font
You can change the font of a single word cloud or all word clouds across a survey.
To change the font:
Adjusting Word Frequency
You can adjust how words appear based on frequency. For example, you could set the word cloud to exclude words mentioned in your text responses less than 10 times, or more than 100 times.
To adjust the word frequency range:
You can hide words from appearing in a question's word cloud or all word clouds across a survey.
To hide a word:
If you want a word to appear in your word cloud again, click Hidden words, and remove the word from the list.
You can combine words and display them as a custom word in your word cloud.
For example, you could combine the words "running," "jogging," and "biking" and display them as "exercise" in your word cloud.
To combine words:
After you've combined words, a link icon appears next to the new word in the List View. You can manage combined words by clicking the down arrow next to it and selecting Edit combined words or Split combined words.
Exporting a Word Cloud
You can export a word cloud as a PNG image file.
To export a word cloud: