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What is a compressed file or a ZIP?

When you download an export, it may be a compressed file, commonly known as a ZIP. Compressing files makes them smaller in size. We compress exports to allow for faster downloads and more storage.

After you decompress or unzip the file, you'll see the files containing your survey results. If you're using a Windows computer, try using WinZip. If you're on a Mac, try using StuffIt Expander.
Exports sometimes come in a compressed format, commonly known as a ZIP.

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