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Getting Text Message Invitations

Who sent this survey?

A SurveyMonkey user sent you a text message invitation to take a survey. SurveyMonkey offers various ways to send surveys through email, web link, text message, and more.

How did you get my phone number?

SurveyMonkey users provide their own list of phone numbers. We ask all users to confirm they have permission to contact these phone numbers before they're able to send text message invitations.

How do I opt out?

To opt out, reply STOP to the original text message invitation. This global opt out unsubscribes you from all future texts from SurveyMonkey users.

How do I opt back in?

To opt back in, find the original text message invitation and reply START to opt in to receiving text messages sent through SurveyMonkey.

How can I report spam or abuse?

All surveys should comply with our Acceptable Uses Policy. If you're concerned a message you received through SurveyMonkey could be spam, please contact us to report a complaint.

If you received a Text Message inviting you to take a survey, learn who sent the survey, how to opt out, how to opt back in, or how to report text message spam.

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