Relay42 Integration

You can use the Relay42 integration in GetFeedback to implement your web button or in-page script, push campaign data to Relay42, and trigger a campaign using tag rules.

You can implement your web feedback buttons and In-Page scripts through Relay42.

To implement:

You can send GetFeeback campaign results to Relay42as Engagements, which can be used to enrich user profiles in your Relay42 Data Management Platform. You can use these profiles to create customer Segments in Relay42. For example, if you run an NPS campaign through GetFeedback, you can create a segment of happy or unhappy visitors based on their NPS rating.

To push campaign results to Relay42:

All question and answer values will be pushed to Relay42 as Engagements. For open text fields, we'll submit the entire answer.

Relay42 can fire tags based on specific targeting rules. you can use these tag rules to trigger a GetFeedback web campaign.

Learn more about tag rules in Relay42