Each SurveyMonkey plan comes with a set number of responses a user, or team of users, can view. These limits work differently depending on your plan and billing cycle. To compare offerings, see plans and pricing.
With per-survey response limits, you can view a set number of responses per survey according to your plan. To see a survey’s response count, go to My Surveys.
Responses over the survey’s limit aren’t viewable and will be deleted 60 days after they’re collected.
TIP! To view and keep access to all of your responses, upgrade to a paid plan.
If your plan has a monthly limit, responses across all surveys are compiled and counted each month. Unused responses do not roll over. With monthly limits, your billing cycle may be annual or monthly.
If your billing cycle is monthly, you can check your response count from My Account. If you exceed survey responses in a monthly billing cycle, there will be an additional charge per response:
Enterprise plans have annual response limits. Contact sales to learn more about this option.
SurveyMonkey Audience responses are not included in SurveyMonkey plans—this is a separate service you can use to buy respondents to take your survey.
Learn more: Buying Survey Responses