How to Apply a Status to an Application

Application Statuses allow you to add a custom status to your applications based on the round the application is in. This article will walk through how to apply a status to an application that is visible to the applicant.

Once you have created a status within your stage you can choose to automatically apply one status to all applications that enter that stage. This will not only apply the status to the application but it will also enable the status to be visible to the applicant on their application.

To apply a status automatically to applications that enter the stage:

  1. Go to the Stage Configurations of the stage the status should be applied in.
  2. Go to the Settings Tab.
  3. Under the Application Status section, select the status that has been created.

This will not apply retroactively to applications that are already in the stage, only incoming applications. If necessary, you will need to apply the status manually to applications currently in the stage.

There are 3 ways to apply a status manually:

  1. Go to the Manage Applications page within a program.
  2. Select the checkbox to the left of the application's title.
  3. Select Move Stage.
  4. Select the stage to move the application to from the drop-down menu.
  5. Click the Status you wish to Set. 
  6. Select Move.

TIP! Use these steps to apply a status to multiple applications at once. If you do not wish to move the applications to a different stage you can simply select the stage they are currently in.

This will also fire any automations that have been setup to fire based on the application moving to this stage.

  1. Go to the Manage Applications page within a program.
  2. Select the application ID to enter the Admin Application Preview.
  3. Click Status.
  4. Select the status you wish to apply.
  1. Go to the Manage Applications page within a program
  2. Select the application(s) you wish to add or change the status for.
  3. Click Workflow.
  4. Click Change Status.
  5. Select the status you wish to give the application based on the stage they are in.
  6. Click Change Status.

In some cases, you may have multiple statuses within a single stage that you wish to apply. If this is the case you can use Automations to apply different statuses to different applications within a single stage.

For example, in some cases, after an applicant has moved through the review stage, they may need to be sent back to the application stage to make updates or corrections to their application. This action is based on a reviewer response in the reviewer form to move the application back to the application stage.

The reason we use an automation is that we do not want to apply a status to all applications in the stage, only ones that have been in the Reviewer stage and been moved back.

ReviewReviewer has completed a ReviewReviewer Stage
Reviewer Form: Would you like to request more information from the Applicant?is exactlyYes
Action SourceAction
ApplicationAssign a Status to the Application

Status:Additional Information Required

TIP! Add an action to send an automated email to the applicant to inform them of what information may be required based on a comment field in the reviewer form.

To automatically Remove a Status, select the Status in the automation Action to be "None."

Once you have applied a status to an application it will be visible to your applicants on their application tile.

The status displays in the middle of the application tile.

Therefore, when the applicant logs into their account they will be able to quickly identify where their application is in the process. Using the above example we can also notify the applicants that additional information is required in their application and they will need to enter their application to complete it.