How to Manage Scheduled Emails

When creating manual emails through Manage Users or Manage Applications, you will have the option to schedule emails to send at a later date. Once you have scheduled your emails you can manage them within the Scheduled Emails section of the site. This article will walk through how to create, edit, and cancel a scheduled email.

Scheduled Emails are emails created within your site that will be sent out at a later date. Once you have created your scheduled emails you can access the scheduled emails section of the site to manage them. Within this section of the site you will be given an overview of your scheduled emails:

IDUnique ID of the scheduled email that was created.
SubjectThe subject line of the scheduled email.
Date SentThe date and time that you have scheduled the email for.
RecipientsThe number of recipients that will receive the email.
You will also be able to click on a dropdown to view the recipients that were selected.
Edit/ Delete EmailThe ability to Edit or Delete the scheduled email.

To access the Scheduled Emails section of the site:

  1. Go to Settings
  2. Select Emails
  3. Click the Email Logs tab
  4. Select Scheduled Emails

To create a Scheduled Email:

  1. You will first need to draft your email through Manage Users or Manage Applications.
  2. Once you have created the email, at the bottom of the page you will have the option to Send Immediately or Send On
  3. Select Send On
  4. Enter the Date and Time you wish for the email to be sent
  5. Click Schedule Email for it to be saved in your Scheduled Emails section of the site.

 If you need to edit a scheduled email:

  1. Access your Scheduled Emails
  2. Click on the Edit icon beside the email you wish to edit. This will take you to the Email editor. 
  3. Make any modifications you require including changing the date the email will be sent out. 
  4. Click Schedule Email

In order to delete or cancel a scheduled email:

  1. Access your Scheduled Emails
  2. Click on the trash icon beside the email you no longer wish to send
  3. Confirm you wish to delete the email

Deleting a scheduled email cannot be reverted. Once the email is deleted it cannot be retrieved. As the scheduled email cannot be retrieved, consider editing the email first and create a template from the email. This will allow you to access the email again at a later date, however the email will be removed from the scheduled emails queue.