How to Contact SurveyMonkey
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We offer 24/7 English email support for all customers—even on holidays!
Email support in a variety of languages is available during limited hours.
English phone support is a Premier feature. You can see if your plan includes phone support by going to the contact page and signing in. Once you're signed in to a plan that includes phone support, you can request a call and we'll call you back within about 5 minutes. We offer phone support Mon-Fri from 3am-8pm Eastern Time.