How to Contact SurveyMonkey
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We offer 24/7 email support for all customers—even on holidays!
English phone support is Platinum feature. You can see if your plan includes phone support by heading on over the contact page and signing in. Once you're signed in to a plan that includes phone support, you can request a call and we'll call you back within about 5 minutes. We offer phone support Mon-Fri from 3am-8pm Eastern Time.