Whitelist Information for SurveyMonkey

Domains & IP Blocks

If you're behind a firewall that blocks access to all traffic except for certain domains or IPs and the network has granted access to just www.surveymonkey.com, the network administrator needs to add all our domains, subdomains, and IP blocks for the site to work properly. Otherwise, you might experience issues, for example certain pages won't load or you won't be able to upload or view files.

Domains & IP Blocks


The asterisk (*) is a wildcard used to account for any subdomains we use. The last item in the list is for Amazon Web Services, which we use to host logos, images, and file uploads added in your survey design.

IP Block:

Mail IPs & Sender Domains

If you're using Email Invitation to send survey invitation messages and you're experiencing mail deliverability issues, you should send this information to your IT department.

Mail IPs


Fully Qualified Domain Name


SPF & DKIM Records

If you need to verify the authenticity of our emails, you can send the following links to your IT department.

SPF & DKIM Records
Domains, subdomains, and other information to help your IT department whitelist SurveyMonkey.

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